Floor & Decor Return Policy
Editor-verified return-policy details for Floor & Decor — last verified Apr 17, 2026.
Generous return policy90 days left on a purchase made today
Policy at a glance
- Return window
- 90 days
- Window (days)
- 90 days
- Free returns
- Yes (in-store)
- Return shipping cost
- Customer pays return shipping
- Restocking fee
- Possible on large orders
- Holiday extension
- Not specifically extended
- Non-returnable items
- Custom-cut items, special orders, used/installed products, opened samples
- Time-bomb items
- Installed flooring is final
- Category
- Home
Frequently asked questions
What is Floor & Decor's return window?
90 days
Does Floor & Decor offer free returns?
Yes (in-store)
How much does Floor & Decor charge for return shipping?
Customer pays return shipping
Does Floor & Decor charge a restocking fee?
Possible on large orders
Does Floor & Decor extend its return window for the holidays?
Not specifically extended
What items cannot be returned to Floor & Decor?
Custom-cut items, special orders, used/installed products, opened samples
Also known as
flooranddecor.comfloor and decor
Return-policy data is sourced from Floor & Decor’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on Floor & Decor’s official site before purchase.