FlowerDelivery.com Return Policy
Every return window, fee, and holiday extension for FlowerDelivery.com — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The guarantee gets you a replacement arrangement, not your money back, so if you'd rather have a refund than a redo, say so explicitly when you contact them within the 7-day window.
Policy at a glance
- Return window
- 7 days (satisfaction guarantee - replacement, not refund)
- Return shipping
- Not applicable - perishable goods are resolved by exchange/replacement, not a shipped-back return.
- Free returns
- Yes (replacement only)
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Gifts
Can’t be returned: Add-on items like teddy bears or balloons may only get store credit if a separate replacement delivery can't be arranged
Why FlowerDelivery.com earned a B-
About FlowerDelivery.com
A network of local florists, not a single flower farm, is what actually fulfills your order here - FlowerDelivery.com is a long-running online flower and gift service that routes orders to local florists or ships directly depending on the product.
Because flowers are perishable, the 7-day guarantee resolves problems with a replacement arrangement rather than a cash refund, and there are separate credit rules for late deliveries versus unsatisfactory arrangements. Same-day orders can't be changed once they're processed, so double-check the recipient's address and delivery date before checking out - there's no undo button after that point.
What they sell
- Fresh flower arrangements and bouquets
- Plants and green gifts
- Add-on gifts like teddy bears and balloons
- Same-day and scheduled delivery
Frequently asked questions
What is FlowerDelivery.com's return window?
7 days (satisfaction guarantee - replacement, not refund)
Does FlowerDelivery.com offer free returns?
Yes (replacement only)
How much does FlowerDelivery.com charge for return shipping?
Not applicable - perishable goods are resolved by exchange/replacement, not a shipped-back return.
Does FlowerDelivery.com charge a restocking fee?
None
Does FlowerDelivery.com extend its return window for the holidays?
None published
What items cannot be returned to FlowerDelivery.com?
Add-on items like teddy bears or balloons may only get store credit if a separate replacement delivery can't be arranged
Also known as
flowerdelivery.com, flower delivery
Return-policy data is compiled from FlowerDelivery.com’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on FlowerDelivery.com’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.