FRANKBROS Return Policy
Every return window, fee, and holiday extension for FRANKBROS — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Refunds default to store credit valid for a year - if you actually want money back on your original card, you have to specifically request it, since the automatic option for registered accounts is store credit.
Policy at a glance
- Return window
- 14 days (unused, original packaging)
- Return shipping
- Free using the prepaid courier label included with your order; using a different carrier means the return shipping cost is not reimbursed
- Free returns
- Yes
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Home
Can’t be returned: None published beyond items missing original/undamaged packaging
Why FRANKBROS earned a B-
About FRANKBROS
Italian-made luxury home accessories - think leather trays, decorative objects and design pieces you'd find in a well-styled apartment - are the focus here, shipped internationally from Italy. It's a niche destination for people who want a distinct decor accent rather than mass-market home goods.
Because everything ships from Italy, the returns process is more involved than a typical US retailer: you need a Return Authorization Number, specific customs paperwork for international orders, and the box itself has to come back undamaged since it's considered part of the product. Worth budgeting extra time given the international shipping involved.
What they sell
- Leather trays and desk accessories
- Decorative home objects
- Designer tableware
- Luxury gift items
Frequently asked questions
What is FRANKBROS's return window?
14 days (unused, original packaging)
Does FRANKBROS offer free returns?
Yes
How much does FRANKBROS charge for return shipping?
Free using the prepaid courier label included with your order; using a different carrier means the return shipping cost is not reimbursed
Does FRANKBROS charge a restocking fee?
None published
Does FRANKBROS extend its return window for the holidays?
None published
What items cannot be returned to FRANKBROS?
None published beyond items missing original/undamaged packaging
Also known as
frankbros.com, frankbros
Return-policy data is compiled from FRANKBROS’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on FRANKBROS’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.