Fresh Wave Return Policy
Every return window, fee, and holiday extension for Fresh Wave — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
If you paid with PayPal, don't wait too long to decide - refunds on PayPal transactions older than 90 days may not be reprocessable, on top of the standard 45-day return window.
Policy at a glance
- Return window
- 45 days (unopened, original packaging)
- Return shipping
- Customer pays return shipping; original shipping costs are non-refundable
- Free returns
- No - customer pays
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Opened or used products
Why Fresh Wave earned a C+
How Fresh Wave compares
Top-graded Home rivals — tap one for the full side-by-side.
About Fresh Wave
Natural odor elimination rather than masking scent with perfume is the whole selling point - this brand makes sprays, gels and pucks built around plant-based ingredients for trash cans, cars, closets and pet areas. It's a favorite pickup for anyone dealing with a persistent smell they don't want covered up with fragrance.
Because it's a consumable product, the 45-day window really only helps if the container arrives damaged or defective, since opened or used product isn't eligible for return anyway. Worth ordering a single unit first if you're trying a new product line, since there's no returning it once you've broken the seal.
What they sell
- Odor-eliminating sprays
- Gel crystals for closets and rooms
- Car odor removers
- Pet area odor eliminators
Frequently asked questions
What is Fresh Wave's return window?
45 days (unopened, original packaging)
Does Fresh Wave offer free returns?
No - customer pays
How much does Fresh Wave charge for return shipping?
Customer pays return shipping; original shipping costs are non-refundable
Does Fresh Wave charge a restocking fee?
None published
Does Fresh Wave extend its return window for the holidays?
None published
What items cannot be returned to Fresh Wave?
Opened or used products
Also known as
freshwaveworks.com, fresh wave
Return-policy data is compiled from Fresh Wave’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Fresh Wave’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.