Gametime Return Policy
Every return window, fee, and holiday extension for Gametime — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Found the same seats cheaper elsewhere within 2 hours of buying? File a Lowest Price Guarantee claim fast - Gametime gives you 110% of the difference in credit, but only if you flag it within that 2-hour window and the claim is capped at $200.
Policy at a glance
- Return window
- All sales final (event cancellation refunded automatically)
- Return shipping
- Not applicable - digital ticket marketplace, no physical returns.
- Free returns
- No - fee deducted
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Marketplace
Can’t be returned: All ticket sales are final; no refunds or cancellations for completed purchases except when the event itself is cancelled and not rescheduled, or under the Job Loss Assurance program (requires proof of unemployment filed at least 72 hours before the event)
Why Gametime earned a C-
About Gametime
Last-minute is the whole business model - Gametime's app is built around finding tickets in the hours before a game or show starts, with prices that often drop the closer you get to showtime. It operates as a secondary ticket marketplace, meaning most inventory comes from resellers rather than the venues themselves, and pricing floats with demand. That resale structure is exactly why the fine print matters: once you buy, it's final.
Sports fans and concertgoers who decide to go on a whim lean on this app more than advance planners do. The one real safety net is event cancellation - if the show doesn't happen and isn't rescheduled, you get an automatic refund within about a week, no fighting required.
What they sell
- Last-minute resale tickets to sports games
- Concert and music festival tickets
- Comedy show and theater tickets
- Same-day and day-of event tickets via mobile app
Frequently asked questions
What is Gametime's return window?
All sales final (event cancellation refunded automatically)
Does Gametime offer free returns?
No - fee deducted
How much does Gametime charge for return shipping?
Not applicable - digital ticket marketplace, no physical returns.
Does Gametime charge a restocking fee?
None
Does Gametime extend its return window for the holidays?
None published
What items cannot be returned to Gametime?
All ticket sales are final; no refunds or cancellations for completed purchases except when the event itself is cancelled and not rescheduled, or under the Job Loss Assurance program (requires proof of unemployment filed at least 72 hours before the event)
Also known as
gametime.co
Return-policy data is compiled from Gametime’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Gametime’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.