GIGLIO.COM Return Policy
Every return window, fee, and holiday extension for GIGLIO.COM — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Store credit from a GIGLIO.COM return has no expiration date, unlike a lot of retailers - so if you're not sure what to reorder yet, taking credit instead of a refund costs you nothing in urgency.
Policy at a glance
- Return window
- 14 days (unworn, anti-use tag intact)
- Return shipping
- Free when the anti-use tag and original condition are intact; if the tag is missing/damaged and the customer still wants the item returned to them, the customer covers shipping costs.
- Free returns
- Yes
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Luxury
Can’t be returned: Items with a missing or damaged anti-use tag, items not in the same condition as received, and exchanges are not offered (only refund or store credit)
Why GIGLIO.COM earned a B-
About GIGLIO.COM
Italian luxury fashion gets shipped worldwide from this Naples-based retailer, which sources designer clothing and accessories rather than manufacturing anything itself. That multi-brand luxury retailer model is why the anti-use tag matters so much here - GIGLIO.COM has to prove every returned designer piece hasn't been worn before it can resell it, hence the tamper-evident tag on every item. Footwear gets extra scrutiny too: the original box counts as part of the product, not just packaging.
Shoppers chasing designer labels without a trip to Milan or a department store markup are the realistic customer. Just remember items must ship back from the same country where they were delivered, which matters if you're traveling when a return comes due.
What they sell
- Designer ready-to-wear from luxury Italian and international labels
- Designer shoes and handbags
- Luxury accessories and jewelry
- Designer menswear and womenswear collections
Frequently asked questions
What is GIGLIO.COM's return window?
14 days (unworn, anti-use tag intact)
Does GIGLIO.COM offer free returns?
Yes
How much does GIGLIO.COM charge for return shipping?
Free when the anti-use tag and original condition are intact; if the tag is missing/damaged and the customer still wants the item returned to them, the customer covers shipping costs.
Does GIGLIO.COM charge a restocking fee?
None published
Does GIGLIO.COM extend its return window for the holidays?
None published
What items cannot be returned to GIGLIO.COM?
Items with a missing or damaged anti-use tag, items not in the same condition as received, and exchanges are not offered (only refund or store credit)
Also known as
giglio.com, faq.giglio.com
Return-policy data is compiled from GIGLIO.COM’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on GIGLIO.COM’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.