Goddiva Return Policy
Every return window, fee, and holiday extension for Goddiva — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Outlet pieces are excluded from returns entirely, so treat clearance purchases on this UK occasionwear brand as final before you buy.
Policy at a glance
- Return window
- 28 days (35 days over Christmas)
- Return shipping
- $10 for a downloadable return label for US/Canada customers; international customers arrange and pay for their own return shipping
- Free returns
- No - $10 return label fee (US/Canada)
- Restocking fee
- None
- Holiday extension
- Return window extends to 35 days from receipt during the Christmas period
- Category
- Fashion
Can’t be returned: Outlet items
Why Goddiva earned a B-
About Goddiva
Prom and party dresses shipped in from the UK are the specialty here, with Goddiva leaning into occasionwear, sequins, bodycon, and formal-event pieces more than everyday basics. It ships internationally, so the fit and fabric can differ from what you're used to with US-based fast fashion.
Free returns for US and Canada shoppers come with a catch: you'll still pay $10 for the downloadable return label, so it's not entirely free. The 28-day window stretches to 35 days if you buy during the Christmas season, which matters if you're ordering a holiday-party dress and might need extra time to send it back.
What they sell
- Prom and formal occasion dresses
- Sequin and bodycon party dresses
- Bridesmaid dresses
- Evening jumpsuits and separates
Frequently asked questions
What is Goddiva's return window?
28 days (35 days over Christmas)
Does Goddiva offer free returns?
No - $10 return label fee (US/Canada)
How much does Goddiva charge for return shipping?
$10 for a downloadable return label for US/Canada customers; international customers arrange and pay for their own return shipping
Does Goddiva charge a restocking fee?
None
Does Goddiva extend its return window for the holidays?
Return window extends to 35 days from receipt during the Christmas period
What items cannot be returned to Goddiva?
Outlet items
Also known as
goddiva.us, goddiva
Return-policy data is compiled from Goddiva’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Goddiva’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.