Grey State Return Policy
Every return window, fee, and holiday extension for Grey State — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The refund window (14 days) is noticeably shorter than the exchange window (30 days) - if you're on the fence about keeping an item, exchange it for a different size rather than waiting to decide on a refund, since you'll have more runway.
Policy at a glance
- Return window
- 14 days (refund); 30 days (exchange)
- Return shipping
- $9 combined return shipping and restocking fee is deducted from the refund; original shipping costs are non-refundable.
- Free returns
- No - fee deducted
- Restocking fee
- $9, combined with the return shipping fee (not itemized separately)
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Items marked FINAL SALE or SALE (no returns or exchanges under any circumstances), items purchased anywhere other than greystateapparel.com
Why Grey State earned a D
About Grey State
Soft, oversized loungewear has become its own genre of casualwear, and Grey State built a following on heavyweight sweatshirts and joggers that skew more elevated than a typical mall hoodie. It reads as a laid-back, athleisure-adjacent label rather than performance activewear, aimed at people building a cozy, neutral-toned wardrobe. The window to actually get money back is short - just 14 days - which is tighter than most direct-to-consumer apparel brands, so try things on the moment they arrive rather than letting them sit. Sale items are locked in as final sale with zero flexibility, so double-check sizing charts before buying anything discounted.
It tends to attract shoppers who want a curated, minimalist closet rather than fast-fashion variety.
What they sell
- Oversized fleece sweatshirts and hoodies
- Jogger sweatpants and lounge sets
- Cropped tees and tanks
- Cotton loungewear separates
Frequently asked questions
What is Grey State's return window?
14 days (refund); 30 days (exchange)
Does Grey State offer free returns?
No - fee deducted
How much does Grey State charge for return shipping?
$9 combined return shipping and restocking fee is deducted from the refund; original shipping costs are non-refundable.
Does Grey State charge a restocking fee?
$9, combined with the return shipping fee (not itemized separately)
Does Grey State extend its return window for the holidays?
None published
What items cannot be returned to Grey State?
Items marked FINAL SALE or SALE (no returns or exchanges under any circumstances), items purchased anywhere other than greystateapparel.com
Also known as
greystateapparel.com, grey state
Return-policy data is compiled from Grey State’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Grey State’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.