Grown Brilliance Return Policy
Every return window, fee, and holiday extension for Grown Brilliance — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Don't lose the lab-grown diamond certificate that ships with your piece - misplacing it costs you $100 per certificate if you later return the item, which can eat into a meaningful chunk of a refund on a smaller stone.
Policy at a glance
- Return window
- 30 days (from shipment)
- Return shipping
- Free via UPS for US orders.
- Free returns
- Yes
- Restocking fee
- None stated, but returns without the lab-grown diamond certificate face a $100 replacement fee per missing certificate.
- Holiday extension
- Orders placed November 14 - December 16, 2025 could be returned through January 15, 2026
- Holiday deadline
- Jan 15, 2026
- Category
- Jewelry
Can’t be returned: High Jewelry, Special Orders, and Truly Custom pieces (store credit only, not a refund), items modified/engraved/resized by a company other than Grown Brilliance, items showing wear or damage
Time-sensitive items: custom, special-order, and high jewelry pieces are store-credit-only, not full refunds
Holiday purchase window: Nov 14, 2025 → Dec 16, 2025
Why Grown Brilliance earned a A-
About Grown Brilliance
Lab-grown diamonds have gone from niche to mainstream fast, and Grown Brilliance built its business entirely around them - engagement rings, studs, and tennis bracelets at a fraction of mined-diamond prices, since lab stones are chemically identical but cost far less to produce. It's a direct-to-consumer jewelry brand rather than a mall storefront, so free 30-day returns via prepaid UPS labels matter more here than they would somewhere you can just walk in and try things on. Custom and special-order pieces are the big exception - those come back as store credit only, never cash, so think carefully before customizing a ring setting. It's a strong option for anyone priced out of mined diamonds who wants the same look for meaningfully less.
Hang onto the diamond certificate that ships with your order; losing it turns into a real cost if you return the piece.
What they sell
- Lab-grown diamond engagement rings
- Lab-grown diamond stud earrings and tennis bracelets
- Custom and special-order fine jewelry settings
- Wedding bands and anniversary bands
Frequently asked questions
What is Grown Brilliance's return window?
30 days (from shipment)
Does Grown Brilliance offer free returns?
Yes
How much does Grown Brilliance charge for return shipping?
Free via UPS for US orders.
Does Grown Brilliance charge a restocking fee?
None stated, but returns without the lab-grown diamond certificate face a $100 replacement fee per missing certificate.
Does Grown Brilliance extend its return window for the holidays?
Orders placed November 14 - December 16, 2025 could be returned through January 15, 2026
What items cannot be returned to Grown Brilliance?
High Jewelry, Special Orders, and Truly Custom pieces (store credit only, not a refund), items modified/engraved/resized by a company other than Grown Brilliance, items showing wear or damage
Also known as
grownbrilliance.com, grown brilliance diamonds
Return-policy data is compiled from Grown Brilliance’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Grown Brilliance’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.