Haus Labs by Lady Gaga Return Policy
Every return window, fee, and holiday extension for Haus Labs by Lady Gaga — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The 100% Shade Match Guarantee on the Triclone foundation and concealer is separate from the general policy — free exchange or return within 60 days if the shade doesn't match, no need for the item to look barely-used first.
Policy at a glance
- Return window
- 60 days (gently used, US & international)
- Return shipping
- Free for US orders; international customers pay their own return shipping and cannot exchange, only return
- Free returns
- Yes (most items)
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Final sale items, Discovery Sets
Why Haus Labs by Lady Gaga earned a B+
About Haus Labs by Lady Gaga
Lady Gaga's beauty line leans on stage-performance-grade claims — the Triclone Skin Tech foundation is built to survive sweat and stay put through hours of wear, which is the whole hook for Haus Labs. It's a mainstream prestige-beauty brand sold through Sephora and its own site, with a shade-match guarantee more generous than most makeup return policies.
Just know that returns need to look 'gently used,' not brand new in shrink wrap, so don't feel like you have to leave a product untouched to qualify. Fans of Gaga's aesthetic and shoppers hunting for long-wear, full-coverage bases are the obvious audience here, and the 60-day window gives real time to test a shade in daylight.
What they sell
- Triclone Skin Tech foundation and concealer
- Eyeshadow palettes and eyeliners
- Lip products and glosses
- Setting sprays and skin-prep primers
Frequently asked questions
What is Haus Labs by Lady Gaga's return window?
60 days (gently used, US & international)
Does Haus Labs by Lady Gaga offer free returns?
Yes (most items)
How much does Haus Labs by Lady Gaga charge for return shipping?
Free for US orders; international customers pay their own return shipping and cannot exchange, only return
Does Haus Labs by Lady Gaga charge a restocking fee?
None
Does Haus Labs by Lady Gaga extend its return window for the holidays?
None published
What items cannot be returned to Haus Labs by Lady Gaga?
Final sale items, Discovery Sets
Also known as
hauslabs.com, haus labs
Return-policy data is compiled from Haus Labs by Lady Gaga’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Haus Labs by Lady Gaga’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.