Haus of Brilliance Return Policy
Every return window, fee, and holiday extension for Haus of Brilliance — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Get your Return/Exchange Authorization Number by email before shipping anything back — packages without it written on the label can get hit with a restocking fee.
Policy at a glance
- Return window
- 30 days (unused, original condition)
- Return shipping
- Customer selects and pays for carrier (USPS/FedEx/UPS); insured, tracked shipping recommended
- Free returns
- No - customer pays return shipping
- Restocking fee
- Applies if the package ships without the required Return/Exchange Authorization Number written on the label; custom sizing fees are non-refundable
- Holiday extension
- None published
- Category
- Jewelry
Can’t be returned: None published beyond non-refundable custom sizing fees
Why Haus of Brilliance earned a C-
About Haus of Brilliance
Fine jewelry returns are usually a headache of authentication and insurance, and Haus of Brilliance handles it with an authorization-number system — email first, get a Return/Exchange Authorization Number, then ship. It's a New York-based fine jewelry retailer working in diamonds and precious metals, the kind of purchase where getting the paperwork right actually matters.
If you had a piece custom-sized, know that fee doesn't come back even if you return the item — it's called out as non-refundable on its own. This is squarely for shoppers making a significant jewelry purchase, not casual costume-jewelry buyers, so the insured-shipping recommendation makes sense for the price point.
What they sell
- Diamond engagement rings
- Fine gold and platinum jewelry
- Custom-sized rings and bands
- Estate and vintage-inspired pieces
Frequently asked questions
What is Haus of Brilliance's return window?
30 days (unused, original condition)
Does Haus of Brilliance offer free returns?
No - customer pays return shipping
How much does Haus of Brilliance charge for return shipping?
Customer selects and pays for carrier (USPS/FedEx/UPS); insured, tracked shipping recommended
Does Haus of Brilliance charge a restocking fee?
Applies if the package ships without the required Return/Exchange Authorization Number written on the label; custom sizing fees are non-refundable
Does Haus of Brilliance extend its return window for the holidays?
None published
What items cannot be returned to Haus of Brilliance?
None published beyond non-refundable custom sizing fees
Also known as
hausofbrilliance.com
Return-policy data is compiled from Haus of Brilliance’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Haus of Brilliance’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.