HeyShape Return Policy
Every return window, fee, and holiday extension for HeyShape — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Take a clear photo of the item before you mail it back — HeyShape requires proof-of-condition photos to approve a full refund, and skipping that step can mean a delayed or partial refund instead.
Policy at a glance
- Return window
- 14 days (postmarked from delivery)
- Return shipping
- Customer pays all return shipping charges
- Free returns
- No - fee deducted
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Items without photo documentation before shipping may be denied a full refund
Why HeyShape earned a C
About HeyShape
Seamless shapewear and body-sculpting basics are the focus, sold almost entirely through social media ads promising a smoother silhouette under clothes. It's a direct-to-consumer brand without physical stores, competing in the crowded shapewear space against bigger names by leaning on aggressive online marketing and frequent sales.
Anyone shopping compression shapewear knows sizing is tricky, and this brand is no different — reviews suggest going with your usual size rather than sizing down for a tighter fit. The documentation requirement (photos before you ship a return) is unusual enough that it's worth doing even if you think you won't need to return anything.
What they sell
- Seamless shaping bodysuits
- Waist trainers and compression shorts
- Butt-lifting leggings
- Shaping camisoles and tops
Frequently asked questions
What is HeyShape's return window?
14 days (postmarked from delivery)
Does HeyShape offer free returns?
No - fee deducted
How much does HeyShape charge for return shipping?
Customer pays all return shipping charges
Does HeyShape charge a restocking fee?
None published
Does HeyShape extend its return window for the holidays?
None published
What items cannot be returned to HeyShape?
Items without photo documentation before shipping may be denied a full refund
Also known as
getheyshape.com, heyshape.co
Return-policy data is compiled from HeyShape’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on HeyShape’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.