Hiya Health Return Policy
Every return window, fee, and holiday extension for Hiya Health — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Cancel or skip your shipment before the renewal date, not after — once you're charged for the next 30-day supply, that charge is final even if you cancel the same day, so set a reminder ahead of your billing date.
Policy at a glance
- Return window
- 10 days (unopened, unrefunded subscription fees)
- Return shipping
- Not specified for approved returns; customer contacts support to request
- Free returns
- No - fee deducted
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Pharmacy
Can’t be returned: Discounted orders, including any introductory promotion, are not eligible for refunds; all subscription fees for shipments already received are non-refundable
Time-sensitive items: Returns rarely allowed and only within 10 days of delivery, unopened with security tape intact
Why Hiya Health earned a C
About Hiya Health
Chewable kids' vitamins without the added sugar found in most gummy multivitamins are Hiya's pitch, sold on a refillable-bottle subscription model rather than one-off purchases. Each new subscriber gets a reusable glass bottle up front, then a 30-day supply refill ships automatically until you cancel — a model built for recurring revenue more than easy one-time trial.
Parents specifically looking to avoid sugary gummy vitamins are the core audience. The refund policy is notably strict: discounted first orders (the common 50%-off intro deal) aren't refundable at all, and returns of any kind are described as rare, so this isn't a brand to buy expecting an easy no-questions-asked return if your kid doesn't like the taste.
What they sell
- Chewable kids' multivitamins
- Kids' probiotics
- Refillable glass vitamin bottles
- Immunity and elderberry supplement blends
Frequently asked questions
What is Hiya Health's return window?
10 days (unopened, unrefunded subscription fees)
Does Hiya Health offer free returns?
No - fee deducted
How much does Hiya Health charge for return shipping?
Not specified for approved returns; customer contacts support to request
Does Hiya Health charge a restocking fee?
None published
Does Hiya Health extend its return window for the holidays?
None published
What items cannot be returned to Hiya Health?
Discounted orders, including any introductory promotion, are not eligible for refunds; all subscription fees for shipments already received are non-refundable
Also known as
hiyahealth.com, hiya vitamins
Return-policy data is compiled from Hiya Health’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Hiya Health’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.