HomeGoods Return Policy
Editor-verified return-policy details for HomeGoods.
About HomeGoods
The thrill at HomeGoods is the treasure-hunt setup: there's no real catalog, just whatever showed up that week. One trip you'll find a marble cheese board for $12, the next it's lamps, throw pillows, and a stack of cookware that wasn't there yesterday. Same parent company as TJ Maxx and Marshalls, so the off-price playbook is identical — name brands and homeware at a discount, with prices that change constantly because stock does.
That's exactly why people who like to browse love it and people who want a specific thing get frustrated. You can't count on anything being there twice, so if you spot something you want, grab it. The shoppers who do best treat it like a hunt, not a shopping list. One honest heads-up: the aisles get genuinely cramped and picked-over on weekends, so a weekday morning is your friend if you want room to actually look.
What they sell
- Decor odds and ends — vases, mirrors, framed art, candles, and those marble or wood serving boards that cost a fraction of boutique prices
- Kitchen and cookware, including name brands like Cuisinart, KitchenAid, and Le Creuset when they turn up
- Bedding, throw pillows, and bath towels — soft goods that rotate constantly
- Furniture accents like accent chairs, side tables, and storage baskets
- Seasonal stuff — holiday decor, outdoor pillows, and faux plants that move fast once they hit shelves
Why HomeGoods earned a B+
Policy at a glance
- Return window
- 30 days (in-store); 40 days (online)
- Window (days)
- 30 days
- Free returns
- Yes for in-store; No for mail returns
- Return shipping cost
- Free in-store; $15.99 flat fee for returns by mail
- Restocking fee
- None
- Holiday extension
- Yes — purchases Oct 5–Dec 24, 2025 returnable through Jan 24, 2026 (dates vary year to year)
- Holiday purchase window
- Oct 5 → Dec 24
- Holiday return deadline
- Jan 24
- Non-returnable items
- Gift cards, final sale items, used/worn/damaged merchandise, swimwear/intimates without tags attached
- Time-bomb items
- Items over $1,000 not eligible for in-store return (online purchases only)
- Category
- Off Price Retail
Frequently asked questions
What is HomeGoods's return window?
30 days (in-store); 40 days (online)
Does HomeGoods offer free returns?
Yes for in-store; No for mail returns
How much does HomeGoods charge for return shipping?
Free in-store; $15.99 flat fee for returns by mail
Does HomeGoods charge a restocking fee?
None
Does HomeGoods extend its return window for the holidays?
Yes — purchases Oct 5–Dec 24, 2025 returnable through Jan 24, 2026 (dates vary year to year)
What items cannot be returned to HomeGoods?
Gift cards, final sale items, used/worn/damaged merchandise, swimwear/intimates without tags attached
Also known as
home goods, homegoods.com
Return-policy data is sourced from HomeGoods’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on HomeGoods’s official site before purchase.