Homery Return Policy
Every return window, fee, and holiday extension for Homery — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
If an appliance arrives damaged, photograph it and email support within 48 hours - miss that window and you lose the free return shipping and land in the 10% restocking-fee bucket instead.
Policy at a glance
- Return window
- 60 days (unused, original packaging)
- Return shipping
- Customer pays return shipping unless the return is due to Homery's error (wrong or defective item), in which case Homery covers it
- Free returns
- No - fee deducted
- Restocking fee
- Up to 10% on opened or used large appliances
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Custom-built products, final sale or clearance items, opened large appliances, installed items, gift cards
Time-sensitive items: Damaged or defective items must be reported within 48 hours of delivery to qualify for a covered replacement or refund
Why Homery earned a C-
About Homery
Large kitchen appliances bought online are a gamble - you can't test-drive a wine fridge - and Homery built its pitch around that anxiety, selling premium-brand fridges, ice makers, and wine coolers directly to households at prices below big-box retail. It ships fully assembled units straight to your door instead of routing you through a showroom. The catch worth knowing: once you've opened and used one of these appliances, a change-of-mind return can cost you a restocking fee, so it pays to inspect everything the day it arrives rather than living with it for a few weeks first.
What they sell
- Wine and beverage refrigerators
- Ice makers and countertop ice machines
- Compact and mini fridges
- Kitchen and outdoor appliance bundles
- Small kitchen electronics
Frequently asked questions
What is Homery's return window?
60 days (unused, original packaging)
Does Homery offer free returns?
No - fee deducted
How much does Homery charge for return shipping?
Customer pays return shipping unless the return is due to Homery's error (wrong or defective item), in which case Homery covers it
Does Homery charge a restocking fee?
Up to 10% on opened or used large appliances
Does Homery extend its return window for the holidays?
None published
What items cannot be returned to Homery?
Custom-built products, final sale or clearance items, opened large appliances, installed items, gift cards
Also known as
homery.com, homery
Return-policy data is compiled from Homery’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Homery’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.