Horizon Hobby Return Policy
Every return window, fee, and holiday extension for Horizon Hobby — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
You need a Return Authorization number before you ship anything back - a return sent without one risks being refused, so contact support first rather than just dropping a package back in the mail.
Policy at a glance
- Return window
- 30 days (new, unused, original packaging)
- Return shipping
- Customer pays shipping both ways except when Horizon Hobby shipped the wrong item; international customers also owe any brokerage fees, duties, and taxes
- Free returns
- No - fee deducted
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Toys
Can’t be returned: Items not purchased directly from horizonhobby.com (must go back to the original retailer), used or incomplete products missing parts/accessories/packaging
Why Horizon Hobby earned a C+
About Horizon Hobby
Remote-control cars, planes, and boats are a serious hobby for a lot of people, and Horizon Hobby is where a lot of RC enthusiasts end up - it owns or distributes brands like Losi, E-flite, ARRMA, and Spektrum radios, covering everything from beginner trucks to competition-grade builds. You'll find deep parts catalogs here, which matters when a $400 RC plane needs a replacement wing. Just know this only applies to purchases made straight from horizonhobby.com - if you bought through a local hobby shop or another retailer, you're returning it to them, not Horizon Hobby directly.
What they sell
- RC cars and trucks (Losi, ARRMA, Axial)
- RC airplanes and drones (E-flite)
- RC boats
- Spektrum radios and receivers
- Batteries, chargers, and replacement parts
Frequently asked questions
What is Horizon Hobby's return window?
30 days (new, unused, original packaging)
Does Horizon Hobby offer free returns?
No - fee deducted
How much does Horizon Hobby charge for return shipping?
Customer pays shipping both ways except when Horizon Hobby shipped the wrong item; international customers also owe any brokerage fees, duties, and taxes
Does Horizon Hobby charge a restocking fee?
None published
Does Horizon Hobby extend its return window for the holidays?
None published
What items cannot be returned to Horizon Hobby?
Items not purchased directly from horizonhobby.com (must go back to the original retailer), used or incomplete products missing parts/accessories/packaging
Also known as
horizonhobby.com, horizon hobby, hh
Return-policy data is compiled from Horizon Hobby’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Horizon Hobby’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.