ILoveDooney Return Policy
Every return window, fee, and holiday extension for ILoveDooney — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Missed the 30-day window? Dooney still has your back through a separate Repair & Replacements Program instead of a refund — worth a call before assuming an older bag is stuck as-is.
Policy at a glance
- Return window
- 30 days (new, unused condition)
- Return shipping
- $10 flat rate (plus applicable taxes) deducted from the refund for domestic returns; international returns free within 90 days with a provided label
- Free returns
- No - $10 flat fee (deducted from refund)
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Pre-Loved (resale) styles are final sale, sold as-is
Why ILoveDooney earned a C+
About ILoveDooney
This is Dooney & Bourke's own outlet arm, built around signature canvas totes and satchels at prices well below department-store retail. You'll also find a rotating Pre-Loved section of gently used resale bags, which is a nice touch for a brand this recognizable, though those pieces are sold as-is with no returns.
Everything else follows a pretty standard 30-day window, just with a flat $10 deducted from your refund for the return label.
What they sell
- Signature canvas totes, satchels, and crossbodies
- Leather handbags and wallets at outlet pricing
- Pre-Loved resale bags sold as-is
- Wristlets and small leather goods
Frequently asked questions
What is ILoveDooney's return window?
30 days (new, unused condition)
Does ILoveDooney offer free returns?
No - $10 flat fee (deducted from refund)
How much does ILoveDooney charge for return shipping?
$10 flat rate (plus applicable taxes) deducted from the refund for domestic returns; international returns free within 90 days with a provided label
Does ILoveDooney charge a restocking fee?
None
Does ILoveDooney extend its return window for the holidays?
None published
What items cannot be returned to ILoveDooney?
Pre-Loved (resale) styles are final sale, sold as-is
Also known as
ilovedooney.com, ilovedooney, dooney and bourke outlet
Return-policy data is compiled from ILoveDooney’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on ILoveDooney’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.