Innovet Return Policy
Every return window, fee, and holiday extension for Innovet — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Most Innovet products can be returned even opened and used — a real exception in pet supplements — but specific PurCBD+ oil and capsule SKUs are flagged 'No Open Bottle Return,' so check the product page before opening anything CBD-related.
Policy at a glance
- Return window
- 30 days (from delivery date)
- Return shipping
- Customer pays return shipping; original shipping costs generally non-refundable
- Free returns
- No - fee deducted
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Pets
Can’t be returned: Products marked 'No Open Bottle Return' (e.g., 3000mg/6000mg PurCBD+ Oil, PurCBD+ 25mg Capsules), orders from third-party retailers other than the official Amazon account
Time-sensitive items: PurCBD+ product line capped at two bottles returnable per 12-month period regardless of window
Why Innovet earned a C+
About Innovet
CBD oils and joint supplements for dogs are the core of Innovet's catalog, and the brand backs a lot of it with a policy that's unusually forgiving — most products can be returned even after being opened and used, which is rare for a pet supplement company. There's also a separate 30-day price-match program if a product drops in price after you buy it. The one place they draw a hard line is specific CBD oil and capsule SKUs marked as no-open-bottle-return.
It's built for pet owners managing chronic conditions like arthritis or anxiety who need to actually try a supplement to know if it helps. Just keep an eye on which PurCBD+ products carry the open-bottle restriction before assuming the general policy covers them.
What they sell
- PurCBD+ CBD oil and capsules for dogs and cats
- Joint and mobility supplements
- Hip and joint braces and mobility aids
- Calming and anxiety chews
Frequently asked questions
What is Innovet's return window?
30 days (from delivery date)
Does Innovet offer free returns?
No - fee deducted
How much does Innovet charge for return shipping?
Customer pays return shipping; original shipping costs generally non-refundable
Does Innovet charge a restocking fee?
None
Does Innovet extend its return window for the holidays?
None published
What items cannot be returned to Innovet?
Products marked 'No Open Bottle Return' (e.g., 3000mg/6000mg PurCBD+ Oil, PurCBD+ 25mg Capsules), orders from third-party retailers other than the official Amazon account
Also known as
innovetpet.com, innovet
Return-policy data is compiled from Innovet’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Innovet’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.