Jayson Home Return Policy
Every return window, fee, and holiday extension for Jayson Home — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Inspect furniture before you sign for delivery - Jayson Home tells customers not to sign delivery paperwork before checking the item, since signing off makes a later damage claim much harder to win.
Policy at a glance
- Return window
- 30 days (non-furniture); 14 days (furniture, from receipt)
- Return shipping
- Shipping charges are non-refundable across all categories; return label costs are deducted from the refund; furniture pickups are arranged but deducted from the refund as well
- Free returns
- No - fee deducted
- Restocking fee
- 25% on custom furniture orders, deducted from the refund
- Holiday extension
- None published
- Category
- Furniture
Can’t be returned: Books, candles, plants, and bath products are final sale
Time-sensitive items: furniture 14 days, closeout/sale items refunded as store credit only
Why Jayson Home earned a D
About Jayson Home
Vintage-inspired lighting and one-of-a-kind furniture pieces are what Jayson Home built its reputation on, more curated boutique than big-box home store. It sells a mix of in-stock and made-to-order furniture alongside decor, so the return rules genuinely differ by what you bought. A custom sofa isn't the same return as a set of candlesticks, and the policy reflects that with a real 25% restocking fee on custom furniture.
Sale and closeout merchandise only comes back as store credit, not cash, so think twice before grabbing a clearance piece if you're not sure it'll fit your space.
What they sell
- Vintage-style and statement lighting
- Upholstered sofas and accent chairs
- Home decor, mirrors, and wall art
- Tabletop and entertaining pieces
- Made-to-order and custom furniture
Frequently asked questions
What is Jayson Home's return window?
30 days (non-furniture); 14 days (furniture, from receipt)
Does Jayson Home offer free returns?
No - fee deducted
How much does Jayson Home charge for return shipping?
Shipping charges are non-refundable across all categories; return label costs are deducted from the refund; furniture pickups are arranged but deducted from the refund as well
Does Jayson Home charge a restocking fee?
25% on custom furniture orders, deducted from the refund
Does Jayson Home extend its return window for the holidays?
None published
What items cannot be returned to Jayson Home?
Books, candles, plants, and bath products are final sale
Also known as
jaysonhome.com
Return-policy data is compiled from Jayson Home’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Jayson Home’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.