Jurlique Return Policy
Every return window, fee, and holiday extension for Jurlique — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
You need a Return Authorization Number before mailing anything back — packages without one are refused, so email [email protected] first rather than just dropping it in the mail.
Policy at a glance
- Return window
- 30 days (used or unused)
- Free returns
- Yes
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Free gifts received with a qualifying purchase must be returned along with the item
Why Jurlique earned a B+
About Jurlique
Rosewater mists and chamomile-based creams built this Australian skincare brand's reputation long before "clean beauty" became a marketing category. Jurlique grows a lot of what goes into its products on its own biodynamic farm in South Australia, which is part of why loyalists talk about it more like a farm-to-face brand than a typical department-store label.
It still shows up in Nordstrom and Sephora, but the US site is where you'll find the fuller range, including gift sets. Worth knowing: the 30-day return window applies even to used products, which is generous, but you'll need to email for a return authorization number first or the warehouse won't accept the package.
What they sell
- Rosewater balancing mist and toner
- Herbal recovery night cream
- Purely Age-Defying serum line
- Chamomile-based cleansers and hand creams
Frequently asked questions
What is Jurlique's return window?
30 days (used or unused)
Does Jurlique offer free returns?
Yes
Does Jurlique charge a restocking fee?
None
Does Jurlique extend its return window for the holidays?
None published
What items cannot be returned to Jurlique?
Free gifts received with a qualifying purchase must be returned along with the item
Also known as
jurlique, jurlique.com
Return-policy data is compiled from Jurlique’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Jurlique’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.