Kanuk Return Policy
Every return window, fee, and holiday extension for Kanuk — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Kanuk doesn't do direct exchanges — you have to return the item for a refund and place a brand-new order for a different size or color, and that new item is 'subject to availability,' so don't wait to reorder if you need a specific size.
Policy at a glance
- Return window
- 30 days full price (15 days sale items)
- Return shipping
- Free for Canada/US returns; Eurozone returns using a Kanuk-provided label have $50 CAD (before VAT) deducted from the refund
- Free returns
- Yes
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Items sold at 50% off or more are final sale
Time-sensitive items: Sale items 15 days vs 30 days full price
Why Kanuk earned a B+
About Kanuk
Made-in-Montreal winter coats are this brand's whole identity — Kanuk has manufactured its down parkas domestically since it started, at a time when most outerwear brands moved production overseas. It's the kind of coat Canadians talk about the way people talk about work boots that last twenty years: built heavy, priced accordingly, meant to outlast a few winters.
It's a smaller, specialty brand rather than a mass retailer, so expect a narrower size run and premium pricing compared to mall outerwear brands. Worth flagging: there's no exchange option here, just refund-then-reorder, and deep-discount sale items lose their return eligibility entirely.
What they sell
- Down-filled winter parkas made in Montreal
- Insulated vests and mid-layers
- Kids' winter coats
- Accessories like mitts and toques
Frequently asked questions
What is Kanuk's return window?
30 days full price (15 days sale items)
Does Kanuk offer free returns?
Yes
How much does Kanuk charge for return shipping?
Free for Canada/US returns; Eurozone returns using a Kanuk-provided label have $50 CAD (before VAT) deducted from the refund
Does Kanuk charge a restocking fee?
None
Does Kanuk extend its return window for the holidays?
None published
What items cannot be returned to Kanuk?
Items sold at 50% off or more are final sale
Also known as
kanuk, kanuk.com
Return-policy data is compiled from Kanuk’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Kanuk’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.