Kathy Kuo Home Return Policy
Every return window, fee, and holiday extension for Kathy Kuo Home — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
You only get 7 days to request a return, then a separate 14-day window to actually ship it back once they send your Return Authorization number — miss either deadline and the item is refused, so don't sit on a piece you're unsure about.
Policy at a glance
- Return window
- 7 days (from delivery, restocking fee applies)
- Return shipping
- Shipping fees are non-refundable
- Free returns
- No - fee deducted
- Restocking fee
- 20% of merchandise price for returns over $100; flat $15 fee for returns under $100
- Holiday extension
- None published
- Category
- Furniture
Can’t be returned: Wired or assembled products, custom made-to-order items, used items or items without original packaging, altered items (repainted, refinished, cut, etc.), final sale items and e-gift cards, international orders and orders outside the contiguous US, design services
Why Kathy Kuo Home earned a D
About Kathy Kuo Home
Curated designer furniture is the pitch here, not mass-produced pieces — Kathy Kuo Home built its catalog around higher-end, design-forward brands you'd otherwise have to go through an interior designer to access. It reads more like a design showroom than a typical furniture retailer, with a strong point of view on style rather than a huge generic selection.
It tends to draw shoppers renovating a full room who want a curated aesthetic rather than piecing together individual bargain finds. Worth knowing going in: the restocking fee applies to every return regardless of reason, so a change-of-mind return on a $2,000 sofa costs you a real chunk of money.
What they sell
- Designer sofas and accent chairs
- Statement lighting and chandeliers
- Dining tables and case goods
- Rugs and decorative home accessories
Frequently asked questions
What is Kathy Kuo Home's return window?
7 days (from delivery, restocking fee applies)
Does Kathy Kuo Home offer free returns?
No - fee deducted
How much does Kathy Kuo Home charge for return shipping?
Shipping fees are non-refundable
Does Kathy Kuo Home charge a restocking fee?
20% of merchandise price for returns over $100; flat $15 fee for returns under $100
Does Kathy Kuo Home extend its return window for the holidays?
None published
What items cannot be returned to Kathy Kuo Home?
Wired or assembled products, custom made-to-order items, used items or items without original packaging, altered items (repainted, refinished, cut, etc.), final sale items and e-gift cards, international orders and orders outside the contiguous US, design services
Also known as
kathy kuo home, kathykuohome.com
Return-policy data is compiled from Kathy Kuo Home’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Kathy Kuo Home’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.