Kenneth Cole Return Policy
Every return window, fee, and holiday extension for Kenneth Cole — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Kenneth Cole offers a one-time price adjustment within 10 days if something you bought at full price drops in price — but only on full-price items, so markdown purchases don't qualify for a second discount.
Policy at a glance
- Return window
- 30 days (from date of shipment)
- Return shipping
- $10.00 if using the Prepaid Return Shipping Label service; original shipping and handling charges are never refunded
- Free returns
- No - $10.00 fee deducted
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Final Sale merchandise
Why Kenneth Cole earned a C+
About Kenneth Cole
Social-conscience marketing built into every ad campaign is practically part of Kenneth Cole's brand DNA — the company has spent decades weaving mental health and social causes into its messaging alongside its shoes and handbags. It's a legacy American label that's been through plenty of retail shifts but keeps its footing through outlet-heavy discounting.
Shoppers tend to come here for accessible dress shoes and bags rather than high fashion. Footwear returns have a specific requirement worth knowing: the original shoebox has to come back too, in original condition, without postal shipping labels stuck directly on it.
What they sell
- Men's and women's dress and casual shoes
- Handbags and wallets
- Luggage and travel bags
- Fragrance and small leather goods
Frequently asked questions
What is Kenneth Cole's return window?
30 days (from date of shipment)
Does Kenneth Cole offer free returns?
No - $10.00 fee deducted
How much does Kenneth Cole charge for return shipping?
$10.00 if using the Prepaid Return Shipping Label service; original shipping and handling charges are never refunded
Does Kenneth Cole charge a restocking fee?
None
Does Kenneth Cole extend its return window for the holidays?
None published
What items cannot be returned to Kenneth Cole?
Final Sale merchandise
Also known as
kenneth cole, kennethcole.com
Return-policy data is compiled from Kenneth Cole’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Kenneth Cole’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.