Kgorge Return Policy
Every return window, fee, and holiday extension for Kgorge — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
This is a made-to-order sun shade and curtain company, not a stock retailer — returns only happen for genuine defects or wrong shipments, never for 'I measured wrong' or 'I don't like the color,' so double- and triple-check your measurements before ordering.
Policy at a glance
- Return window
- 30 days (defective or incorrect items only)
- Free returns
- No - fee deducted
- Restocking fee
- Order cancellations after 24 hours incur a 10%-30% fee depending on costs already incurred
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Change of mind, wrong color/texture than expected, damage from improper use, wrong size due to customer-provided measurements, wrong item ordered by mistake, slight color variation from fabric dye lots, clearance/final sale items
Why Kgorge earned a C-
About Kgorge
Custom-cut sun shade sails and outdoor curtains are Kgorge's specialty, made to your exact measurements rather than sold as one-size-fits-most stock items. That made-to-order model is exactly why the return policy is so strict — once it's cut to your specs, there's no reselling it to someone else.
Homeowners setting up patios, pergolas, and backyard shade structures are the typical customer here, usually working from their own measurements. Because sizing is manual and DIY, the company builds in a 2-inch tolerance on shade sail dimensions and explicitly won't accept returns over sizing disputes, so measure twice before you order.
What they sell
- Custom sun shade sails
- Outdoor curtains and privacy screens
- Pergola and patio shade covers
- Custom-sized canopy and awning fabric
Frequently asked questions
What is Kgorge's return window?
30 days (defective or incorrect items only)
Does Kgorge offer free returns?
No - fee deducted
Does Kgorge charge a restocking fee?
Order cancellations after 24 hours incur a 10%-30% fee depending on costs already incurred
Does Kgorge extend its return window for the holidays?
None published
What items cannot be returned to Kgorge?
Change of mind, wrong color/texture than expected, damage from improper use, wrong size due to customer-provided measurements, wrong item ordered by mistake, slight color variation from fabric dye lots, clearance/final sale items
Also known as
kgorge, kgorge.com
Return-policy data is compiled from Kgorge’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Kgorge’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.