KitchenAid Return Policy
Every return window, fee, and holiday extension for KitchenAid — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The clock matters a lot here: returning a major appliance within 15 days costs you nothing extra, but wait until day 16-30 and a 20% restocking fee (minimum $50) gets tacked on - don't sit on a return decision.
Policy at a glance
- Return window
- 15-30 days (varies by product type)
- Return shipping
- Delivery, shipping and service fees are never refunded on major appliances; kitchenware, parts, and water filter returns also require the customer to cover return shipping and handling
- Free returns
- No - fee deducted
- Restocking fee
- Major appliances: none within 15 days, but a 20% restocking fee (minimum $50) applies for returns requested between day 16 and day 30; Hawaii returns get a flat $50 restocking fee instead
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Products purchased from a retailer other than KitchenAid.com directly (must go through that retailer instead)
Time-sensitive items: Major appliances lose their no-fee window after 15 days (20% restocking fee, $50 minimum, kicks in through day 30); after 30 days only warranty repair options remain
Why KitchenAid earned a D+
How KitchenAid compares
Top-graded Home rivals — tap one for the full side-by-side.
About KitchenAid
That stand mixer in every serious home baker's kitchen has a return policy that changes depending on what exactly you bought - a major appliance like a range follows very different rules than a countertop mixer or a set of measuring cups. KitchenAid only handles returns directly for purchases made on KitchenAid.com itself; buy from a retailer and you're back to that store's own rules. Small kitchenware and textiles are actually run by third-party licensees (Meyer Corporation, Town & Country), so a return on a teakettle goes through a completely different customer service line than a return on a dishwasher.
Delivery and installation fees are gone for good once you've had a major appliance delivered, refunded or not, so factor that into whether a return is worth it.
What they sell
- Stand mixers and stand mixer attachments
- Major kitchen appliances like ranges, dishwashers, and refrigerators
- Countertop appliances like blenders and food processors
- Cookware, bakeware, and kitchen textiles under licensed partners
Frequently asked questions
What is KitchenAid's return window?
15-30 days (varies by product type)
Does KitchenAid offer free returns?
No - fee deducted
How much does KitchenAid charge for return shipping?
Delivery, shipping and service fees are never refunded on major appliances; kitchenware, parts, and water filter returns also require the customer to cover return shipping and handling
Does KitchenAid charge a restocking fee?
Major appliances: none within 15 days, but a 20% restocking fee (minimum $50) applies for returns requested between day 16 and day 30; Hawaii returns get a flat $50 restocking fee instead
Does KitchenAid extend its return window for the holidays?
None published
What items cannot be returned to KitchenAid?
Products purchased from a retailer other than KitchenAid.com directly (must go through that retailer instead)
Also known as
kitchenaid.com, kitchenaid, kitchen aid
Return-policy data is compiled from KitchenAid’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on KitchenAid’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.