Lashify Return Policy
Every return window, fee, and holiday extension for Lashify — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Almost everything Lashify sells is final sale — the Control Kit is the one exception with an actual 30-day return window, and even that gets a flat $20 fee taken out no matter what.
Policy at a glance
- Return window
- 30 days (Control Kit only; all other products final sale)
- Return shipping
- Non-negotiable $20 shipping and handling fee deducted from the refund on Control Kit returns
- Free returns
- No - $20 fee deducted
- Restocking fee
- None separate from the $20 shipping/handling fee
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: All products except the Control Kit are final sale, including sale/promotional items and digital membership/subscription orders; international orders are not eligible for return
Time-sensitive items: Control Kits bought with a discount code or on sale: store credit only, no cash refund
Why Lashify earned a C+
About Lashify
DIY lash extensions you apply at home are Lashify's whole pitch — the Control Kit is essentially a starter system for a look that used to require a salon visit. It's a category Lashify effectively created and still dominates, positioning itself as reusable and lower-cost over time than repeat salon extensions. Because most of what's sold is either single-use lash product or a subscription, the return policy is unusually restrictive: final sale is the default, and the Control Kit is the sole item with a real trial window.
If you're on the fence, know that a discounted or sale-priced Control Kit purchase only comes back as store credit, not cash, if you end up returning it.
What they sell
- Control Kit (the core applicator + lash system)
- Reusable lash fuses (extensions)
- Lash adhesive and remover
- Digital membership/subscription lash refills
Frequently asked questions
What is Lashify's return window?
30 days (Control Kit only; all other products final sale)
Does Lashify offer free returns?
No - $20 fee deducted
How much does Lashify charge for return shipping?
Non-negotiable $20 shipping and handling fee deducted from the refund on Control Kit returns
Does Lashify charge a restocking fee?
None separate from the $20 shipping/handling fee
Does Lashify extend its return window for the holidays?
None published
What items cannot be returned to Lashify?
All products except the Control Kit are final sale, including sale/promotional items and digital membership/subscription orders; international orders are not eligible for return
Also known as
lashify.com
Return-policy data is compiled from Lashify’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Lashify’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.