Lassola Return Policy
Every return window, fee, and holiday extension for Lassola — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Cancel before your order ships and Lassola refunds you in full with no questions — but once the parcel is out the door, you're locked into the standard return process (and its 10% restocking fee for simple changes of mind).
Policy at a glance
- Return window
- 30 days from delivery (unworn/unused, tags attached, original packaging)
- Return shipping
- Buyer pays return freight if the return is due to the buyer's own reasons (didn't like it, wrong size); Lassola covers it and gives a full refund if the return is due to their error (wrong item, quality issue)
- Free returns
- No - fee deducted
- Restocking fee
- 10% restocking fee applied when returning simply because you don't want/need/like the item or ordered the wrong size
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Sale items, gift cards; damage or loss caused by the customer
Why Lassola earned a C-
About Lassola
This direct-to-consumer home goods shop runs on a fairly standard 30-day window, but the fee structure rewards being decisive: if you simply change your mind or order the wrong size, a 10% restocking fee comes out of your refund on top of paying return freight yourself. If something arrives wrong, damaged, or defective, Lassola covers the full cost instead, so the fine print really does depend on whose fault the return is.
Note that returns need photo or video documentation and tracked shipping — send something back without authorization first, and Lassola says it won't be accepted.
What they sell
- Home decor and accent pieces
- Everyday household goods
Frequently asked questions
What is Lassola's return window?
30 days from delivery (unworn/unused, tags attached, original packaging)
Does Lassola offer free returns?
No - fee deducted
How much does Lassola charge for return shipping?
Buyer pays return freight if the return is due to the buyer's own reasons (didn't like it, wrong size); Lassola covers it and gives a full refund if the return is due to their error (wrong item, quality issue)
Does Lassola charge a restocking fee?
10% restocking fee applied when returning simply because you don't want/need/like the item or ordered the wrong size
Does Lassola extend its return window for the holidays?
None published
What items cannot be returned to Lassola?
Sale items, gift cards; damage or loss caused by the customer
Also known as
lassola.com
Return-policy data is compiled from Lassola’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Lassola’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.