Ledge Lounger Return Policy
Every return window, fee, and holiday extension for Ledge Lounger — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Report any shipping damage within 24 hours - Ledge Lounger's damage-claim window is much tighter than the 30-day return window, and missing it can cost you the damage waiver.
Policy at a glance
- Return window
- 30 days (from delivery)
- Return shipping
- Return shipping deducted from refund unless the item arrived damaged, defective, or was shipped in error
- Free returns
- No - fee deducted
- Restocking fee
- Up to 15% of the original purchase price on all returns; also applies to cancellations after production has begun
- Holiday extension
- None published
- Category
- Outdoor
Can’t be returned: Final sale, clearance, or special order items, monogrammed/customized products, items not in original like-new condition or packaging, purchases from authorized dealers or third-party retailers, showroom purchases
Time-sensitive items: Shipping damage claims must be reported within 24 hours of delivery
Why Ledge Lounger earned a C-
About Ledge Lounger
The company behind those flat in-pool loungers you see propped in the shallow end at resort pools - Ledge Lounger built a whole outdoor furniture line around the idea of furniture made specifically for standing water. Everything is designed to handle chlorine and sun exposure without breaking down the way regular patio furniture does when it gets wet.
Because these pieces are bulky and often custom-ordered, the return math is different from typical furniture shopping: expect a restocking fee of up to 15% on anything you send back, on top of return shipping. Pool owners and builders furnishing a backyard oasis are the main customers here, not casual patio shoppers. Just know that a damaged delivery has a tight 24-hour reporting window, so inspect everything the day it arrives.
What they sell
- In-pool loungers and shallow-water furniture
- Pool umbrellas and shade structures
- Outdoor sectional and patio seating
- Pool accessories and cushions
Frequently asked questions
What is Ledge Lounger's return window?
30 days (from delivery)
Does Ledge Lounger offer free returns?
No - fee deducted
How much does Ledge Lounger charge for return shipping?
Return shipping deducted from refund unless the item arrived damaged, defective, or was shipped in error
Does Ledge Lounger charge a restocking fee?
Up to 15% of the original purchase price on all returns; also applies to cancellations after production has begun
Does Ledge Lounger extend its return window for the holidays?
None published
What items cannot be returned to Ledge Lounger?
Final sale, clearance, or special order items, monogrammed/customized products, items not in original like-new condition or packaging, purchases from authorized dealers or third-party retailers, showroom purchases
Also known as
ledgeloungers.com, ledge loungers
Return-policy data is compiled from Ledge Lounger’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Ledge Lounger’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.