Ledge Loungers Return Policy
Every return window, fee, and holiday extension for Ledge Loungers — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Report any shipping damage within 24 hours - the damage-claim window is much tighter than the 30-day return window, and missing it can cost you the damage waiver.
Policy at a glance
- Return window
- 30 days (from delivery)
- Return shipping
- Return shipping deducted from refund unless the item arrived damaged, defective, or was shipped in error
- Free returns
- No - fee deducted
- Restocking fee
- Up to 15% of the original purchase price on all returns; also applies to cancellations after production has begun
- Holiday extension
- None published
- Category
- Outdoor
Can’t be returned: Final sale, clearance, or special order items, monogrammed/customized products, items not in original like-new condition or packaging, purchases from authorized dealers or third-party retailers, showroom purchases
Time-sensitive items: Shipping damage claims must be reported within 24 hours of delivery
Why Ledge Loungers earned a C-
About Ledge Loungers
Same company as Ledge Lounger (singular) - the brand behind those flat in-pool loungers propped in resort shallow ends. Ledge Loungers built its outdoor furniture line specifically to handle standing pool water and constant sun without the breakdown regular patio furniture suffers.
Because pieces are bulky and often custom-ordered, expect a restocking fee up to 15% on anything returned, on top of return shipping deducted from your refund. Pool owners and contractors furnishing backyard builds are the core buyers, not casual patio shoppers. A damaged delivery has a tight 24-hour reporting window, so inspect everything the day it arrives rather than letting it sit in the box.
What they sell
- In-pool loungers and shallow-water furniture
- Pool umbrellas and shade structures
- Outdoor sectional and patio seating
- Pool accessories and cushions
Frequently asked questions
What is Ledge Loungers's return window?
30 days (from delivery)
Does Ledge Loungers offer free returns?
No - fee deducted
How much does Ledge Loungers charge for return shipping?
Return shipping deducted from refund unless the item arrived damaged, defective, or was shipped in error
Does Ledge Loungers charge a restocking fee?
Up to 15% of the original purchase price on all returns; also applies to cancellations after production has begun
Does Ledge Loungers extend its return window for the holidays?
None published
What items cannot be returned to Ledge Loungers?
Final sale, clearance, or special order items, monogrammed/customized products, items not in original like-new condition or packaging, purchases from authorized dealers or third-party retailers, showroom purchases
Also known as
ledgeloungers.com, ledge lounger
Return-policy data is compiled from Ledge Loungers’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Ledge Loungers’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.