Lepro Return Policy
Every return window, fee, and holiday extension for Lepro — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Keep the original packaging in good shape - Lepro charges a 15% fee if the product itself is fine but the box is beat up, which is an easy trap to fall into with bulky lighting items.
Policy at a glance
- Return window
- 30 days (from receipt of delivery)
- Return shipping
- Not refunded by Lepro; international orders also lose dispatch fees, duties, and local taxes
- Free returns
- No - fee deducted
- Restocking fee
- 15% per package if the item is in original condition but the packaging is damaged
- Holiday extension
- Christmas products remain returnable through December 24 of the purchase year, after which they're excluded
- Category
- Electronics
Can’t be returned: Customized products, orders exceeding $1,000, Christmas products after December 24 of the purchase year
Time-sensitive items: Damaged or incorrect items must be reported within 14 days of delivery for replacement
Why Lepro earned a C
About Lepro
Smart LED lighting is the specialty - string lights, floodlights, and app-controlled bulbs from a company that also runs the smart-home brand LE (Lighting EVER). Lepro sells mostly through its own site and marketplaces, competing with the likes of Govee and Philips Hue on price for color-changing and holiday lighting.
Holiday shoppers get a real perk: Christmas lights bought this season stay returnable right up through December 24, rather than getting cut off by a generic 30-day window that would expire before the holiday even starts. The restocking fee is worth knowing about though - even a perfectly working product can get hit with a 15% fee if the packaging shows damage, so keep boxes intact until you're sure you're keeping the lights.
What they sell
- Smart LED string lights and floodlights
- App-controlled color-changing bulbs
- Outdoor and holiday lighting
- Smart plugs and lighting accessories
Frequently asked questions
What is Lepro's return window?
30 days (from receipt of delivery)
Does Lepro offer free returns?
No - fee deducted
How much does Lepro charge for return shipping?
Not refunded by Lepro; international orders also lose dispatch fees, duties, and local taxes
Does Lepro charge a restocking fee?
15% per package if the item is in original condition but the packaging is damaged
Does Lepro extend its return window for the holidays?
Christmas products remain returnable through December 24 of the purchase year, after which they're excluded
What items cannot be returned to Lepro?
Customized products, orders exceeding $1,000, Christmas products after December 24 of the purchase year
Also known as
lepro.com
Return-policy data is compiled from Lepro’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Lepro’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.