LiLash Return Policy
Every return window, fee, and holiday extension for LiLash — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The 90-day window is unusually generous for a beauty product - most cosmetics brands cap returns at 30 - but it only covers orders placed directly on lilash.com, not through a retailer or reseller.
Policy at a glance
- Return window
- 90 days
- Return shipping
- Customer pays return shipping.
- Free returns
- No
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Purchases not made directly through LiLash.com
Why LiLash earned a B
About LiLash
An eyelash conditioning serum aimed at making lashes look longer and fuller over weeks of nightly use is LiLash's core product, sold directly to consumers since the mid-2000s. It's one of the earlier players in the lash-serum category that's since gotten crowded with competitors.
People who've thinned out their lashes from years of extensions or mascara, or who just want a fuller natural lash line, tend to seek this out. The 90-day return window is unusually long for a beauty product - most cosmetics brands cap it at 30 - but it only applies to orders placed directly on lilash.com, not purchases from a retailer or reseller.
What they sell
- Eyelash conditioning serum
- Brow enhancing serum
- Lash and brow accessories
Frequently asked questions
What is LiLash's return window?
90 days
Does LiLash offer free returns?
No
How much does LiLash charge for return shipping?
Customer pays return shipping.
Does LiLash charge a restocking fee?
None published
Does LiLash extend its return window for the holidays?
None published
What items cannot be returned to LiLash?
Purchases not made directly through LiLash.com
Also known as
lilash, lilash.com, lilash beauty
Return-policy data is compiled from LiLash’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on LiLash’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.