Loren Hope Return Policy
Every return window, fee, and holiday extension for Loren Hope — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Picking store credit over a refund wipes out both the 10% restocking fee and the $7.50 shipping charge - worth it if this is a brand you'll shop again. Once you start a return, you actually have 28 days to drop the package off, so the clock isn't as tight as the initial window suggests.
Policy at a glance
- Return window
- 10 days (refund) or 15 days (store credit)
- Return shipping
- Refund returns: $7.50 flat return shipping fee deducted from the refund. Store credit returns: return shipping is waived.
- Free returns
- No - fee deducted
- Restocking fee
- 10% restocking fee on refund returns; no restocking fee if you choose store credit instead
- Holiday extension
- None published
- Category
- Jewelry
Can’t be returned: Sale/clearance items, special series and collections, luxe vanity storage, silk hair bows, candles, stationery and journals, custom or special orders, international shipments (final sale)
Time-sensitive items: Items bought during Black Friday, Memorial Day, July 4th, or Labor Day sales: store credit only; shoes must be unworn with all packaging; pre-orders: store credit only
Why Loren Hope earned a D
About Loren Hope
Statement earrings and colorful resin jewelry are Loren Hope's calling card - the kind of pieces that show up on jewelry Instagram accounts and in gift guides for someone who wants color, not just gold basics. It's a small, design-forward brand rather than a mass retailer, and that shows in both the price point and the return policy.
You'll want to decide fast if a piece isn't working: the window for an actual refund is just 10 days, though Loren Hope gives you a bit more room - 15 days - if you're willing to take store credit instead. Refunds also get dinged with a restocking fee and a flat shipping charge, both of which disappear if you go the credit route. Shoppers picking this brand tend to be buying one special piece rather than restocking a jewelry drawer, so read the sale-item exclusions closely before checkout.
What they sell
- Statement drop and hoop earrings in resin and mixed metals
- Beaded and enamel bracelets and necklaces
- Silk hair bows and hair accessories
- Vanity storage pieces, candles, and stationery/journals
Frequently asked questions
What is Loren Hope's return window?
10 days (refund) or 15 days (store credit)
Does Loren Hope offer free returns?
No - fee deducted
How much does Loren Hope charge for return shipping?
Refund returns: $7.50 flat return shipping fee deducted from the refund. Store credit returns: return shipping is waived.
Does Loren Hope charge a restocking fee?
10% restocking fee on refund returns; no restocking fee if you choose store credit instead
Does Loren Hope extend its return window for the holidays?
None published
What items cannot be returned to Loren Hope?
Sale/clearance items, special series and collections, luxe vanity storage, silk hair bows, candles, stationery and journals, custom or special orders, international shipments (final sale)
Also known as
lorenhope.com
Return-policy data is compiled from Loren Hope’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Loren Hope’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.