Love Ur Curls Return Policy
Every return window, fee, and holiday extension for Love Ur Curls — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Choosing store credit instead of a cash refund gets you back the shipping cost too, not just the product price - a cash refund never includes what you paid to ship it originally.
Policy at a glance
- Return window
- 30 days (money-back guarantee)
- Return shipping
- Customer pays to ship the product back to the company's Toronto, Canada distribution center. Refunds don't include the original shipping charge, but store credit refunds the full amount paid, shipping included.
- Free returns
- No - customer pays return shipping
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: None published
Why Love Ur Curls earned a C+
About Love Ur Curls
Curly hair care is a crowded category, and Love Ur Curls carved out its spot with sulfate-free shampoos, curl creams, and styling products aimed specifically at wavy, curly, and coily textures. It reads like a founder-led brand rather than a mass-market haircare line, leaning on a straightforward money-back promise to get people to try it.
That 30-day guarantee is genuinely no-questions-asked - 'unhappy for any reason' is enough - but you're on the hook for shipping the bottles back to the company's Canadian distribution center, and a cash refund won't include what you originally paid for shipping. Go the store-credit route instead and you get the full amount back, shipping included. This suits people willing to actually try a full-size product before deciding it's not for their curl pattern.
What they sell
- Sulfate-free shampoo and conditioner for curly and coily hair
- Curl-defining creams and styling gels
- Leave-in conditioners and hair masks
- Scalp and hair care treatments
Frequently asked questions
What is Love Ur Curls's return window?
30 days (money-back guarantee)
Does Love Ur Curls offer free returns?
No - customer pays return shipping
How much does Love Ur Curls charge for return shipping?
Customer pays to ship the product back to the company's Toronto, Canada distribution center. Refunds don't include the original shipping charge, but store credit refunds the full amount paid, shipping included.
Does Love Ur Curls charge a restocking fee?
None published
Does Love Ur Curls extend its return window for the holidays?
None published
What items cannot be returned to Love Ur Curls?
None published
Also known as
loveurcurls.com, lusbrands.com
Return-policy data is compiled from Love Ur Curls’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Love Ur Curls’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.