Menards Return Policy
Every return window, fee, and holiday extension for Menards — checked by a human editor and kept current.
Online returns carry a 25% restocking fee — return in-store instead to avoid it entirely.
Policy at a glance
- Return window
- 90 days (standard); 30 days (select items)
- Return shipping
- Free in store; customer pays return shipping for mail-in online returns (deducted from refund)
- Free returns
- No — return shipping deducted from refund for online orders; in-store returns are free
- Restocking fee
- 25% on online orders and cut/altered stock merchandise; none for standard in-store returns
- Holiday extension
- No holiday extension
- Category
- Home Improvement
Can’t be returned: Gift cards, opened herbicides/pesticides/aerosols, handling & packaging fees, custom-made special orders, cut or altered materials
Time-sensitive items: Service items (gas-powered tools, contractor sprayers): 30 days unused/unfueled; 30-Day Over-the-Counter Exchange (TD-coded) items: 30 days; Damaged online items: must report within 3 days of receipt
Why Menards earned a C+
About Menards
That 11% rebate is the whole Menards experience in a nutshell. You buy what you need, mail in (or scan) the receipt, and a few weeks later get store credit back — not cash, which trips up first-timers. It's a Midwest chain, family-owned out of Wisconsin, and most of the stores sit in that band of states from the Dakotas down through Ohio. If you've never lived near one, you've probably never heard of it. If you have, you know the warehouse-meets-hardware-store layout by heart.
Real contractors and weekend DIYers both shop here, mostly because the prices on lumber, fasteners, and building basics tend to undercut the bigger names. The catch: that 11% rebate runs in cycles, so the deal you're counting on isn't always live. Check whether it's running before you load up the cart. When it is, the savings are genuinely worth the paperwork.
What they sell
- Lumber, plywood, and building materials — framing studs, treated decking, drywall, the stuff that fills a truck bed
- Hardware and tools — DeWalt, Milwaukee, and Masterforce (their house brand) for drills, fasteners, and hand tools
- Paint and finishes — Dutch Boy and Pittsburgh Paints, plus stains and primers
- Plumbing and electrical — fixtures, PVC, wire, breakers, water heaters
- Groceries and seasonal odds and ends — yes, actual snacks and cleaning supplies near the checkout, which surprises people
Frequently asked questions
What is Menards's return window?
90 days (standard); 30 days (select items)
Does Menards offer free returns?
No — return shipping deducted from refund for online orders; in-store returns are free
How much does Menards charge for return shipping?
Free in store; customer pays return shipping for mail-in online returns (deducted from refund)
Does Menards charge a restocking fee?
25% on online orders and cut/altered stock merchandise; none for standard in-store returns
Does Menards extend its return window for the holidays?
No holiday extension
What items cannot be returned to Menards?
Gift cards, opened herbicides/pesticides/aerosols, handling & packaging fees, custom-made special orders, cut or altered materials
Also known as
menards.com
Return-policy data is sourced from Menards’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on Menards’s official site before purchase.