ModCloth Return Policy
Every return window, fee, and holiday extension for ModCloth — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Any discount code or coupon you used gets forfeited once you return the item, so a heavily discounted order might not be worth returning piece by piece if you're trying to keep that code active.
Policy at a glance
- Return window
- 30 days (from delivery, opened via Loop portal)
- Return shipping
- Domestic returns get a prepaid label through the Loop portal; a $12 processing fee is deducted unless you purchased Checkout+ at checkout, which waives it. International orders in Australia, Canada, and the UK have carrier shipping fees deducted from the refund, and other international customers pay their own shipping and must email tracking within 5 business days.
- Free returns
- Yes (with Checkout+)
- Restocking fee
- None beyond the $12 processing fee for non-Checkout+ orders
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Final sale items (store credit only via ModCloset program), gift cards, items missing original tags or the original plastic bag with barcode, worn or washed merchandise, shoes without their original box, swimwear with the hygienic liner removed
Why ModCloth earned a B+
How ModCloth compares
Top-graded Fashion rivals — tap one for the full side-by-side.
About ModCloth
Vintage-inspired dresses with quirky prints are ModCloth's whole identity, the kind of pieces you buy because you fell for a specific pattern, not because you needed a basic black dress. Returns run through a Loop portal within 30 days of delivery, and paying a bit extra for Checkout+ at checkout gets you free return processing instead of a flat $12 fee.
Vintage-lovers and people who want a statement piece for a specific event are the core shoppers. Worth knowing: keep the original plastic bag with the barcode sticker, not just the tag — ModCloth explicitly requires it back with the item or the return can get rejected.
What they sell
- Vintage-inspired dresses
- Retro-print tops and skirts
- Plus-size and extended-size fashion
- Statement outerwear and swimwear
Frequently asked questions
What is ModCloth's return window?
30 days (from delivery, opened via Loop portal)
Does ModCloth offer free returns?
Yes (with Checkout+)
How much does ModCloth charge for return shipping?
Domestic returns get a prepaid label through the Loop portal; a $12 processing fee is deducted unless you purchased Checkout+ at checkout, which waives it. International orders in Australia, Canada, and the UK have carrier shipping fees deducted from the refund, and other international customers pay their own shipping and must email tracking within 5 business days.
Does ModCloth charge a restocking fee?
None beyond the $12 processing fee for non-Checkout+ orders
Does ModCloth extend its return window for the holidays?
None published
What items cannot be returned to ModCloth?
Final sale items (store credit only via ModCloset program), gift cards, items missing original tags or the original plastic bag with barcode, worn or washed merchandise, shoes without their original box, swimwear with the hygienic liner removed
Also known as
modcloth.com, www.modcloth.com
Return-policy data is compiled from ModCloth’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on ModCloth’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.