MODELONES Return Policy
Every return window, fee, and holiday extension for MODELONES — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
If a bottle of gel polish or a nail tool arrives wrong or defective, push for the no-obligation refund path — the 20% handling fee only applies when you're returning something for personal preference, not their mistake.
Policy at a glance
- Return window
- 30 days (from receipt, handling fee applies for change-of-mind)
- Return shipping
- Original and return shipping are non-refundable unless Modelones made the error; refunds for reward-purchased items are capped at 50% of the item's value.
- Free returns
- No - fee deducted
- Restocking fee
- 20% handling fee on returns made for personal preference (not liking it, changed mind, etc.); waived if Modelones shipped the wrong or defective item
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Used or opened nail products (hygiene and safety standard), items where the wrong address was the customer's own error
Why MODELONES earned a C-
About MODELONES
Gel polish and press-on nail kits built for at-home manicures are the core of MODELONES, popular with people who do their own nails rather than booking a salon appointment. You get 30 days to request a refund, but changing your mind costs you: a 20% handling fee applies unless the mistake was theirs.
DIY nail hobbyists chasing salon results without the salon price are the realistic shoppers here. One detail worth flagging: because these are hygiene-sensitive beauty products, once a bottle or kit is opened it's treated as used, so this isn't a policy that forgives testing a color and sending it back.
What they sell
- Gel nail polish and base/top coats
- Press-on and dip powder nail kits
- UV/LED nail lamps
- Nail art tools and accessories
Frequently asked questions
What is MODELONES's return window?
30 days (from receipt, handling fee applies for change-of-mind)
Does MODELONES offer free returns?
No - fee deducted
How much does MODELONES charge for return shipping?
Original and return shipping are non-refundable unless Modelones made the error; refunds for reward-purchased items are capped at 50% of the item's value.
Does MODELONES charge a restocking fee?
20% handling fee on returns made for personal preference (not liking it, changed mind, etc.); waived if Modelones shipped the wrong or defective item
Does MODELONES extend its return window for the holidays?
None published
What items cannot be returned to MODELONES?
Used or opened nail products (hygiene and safety standard), items where the wrong address was the customer's own error
Also known as
modelones.com, www.modelones.com
Return-policy data is compiled from MODELONES’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on MODELONES’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.