Mott & Bow Return Policy
Every return window, fee, and holiday extension for Mott & Bow — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Returns come back as store credit, not cash, and every return costs you $5-9 in processing fees no matter which method you pick, so factor that into whether a marginal size swap is worth it.
Policy at a glance
- Return window
- 30 days (from delivery, store credit only)
- Return shipping
- $9 processing fee per return for mail-in returns, or $5 per return via Happy Returns drop-off locations; shipping costs are non-refundable
- Free returns
- No - fee deducted
- Restocking fee
- $20 fee to reship items that don't meet return standards
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Final sale items cannot be exchanged
Time-sensitive items: International orders must be shipped back within 45 days of ordering
Why Mott & Bow earned a C-
About Mott & Bow
Direct-to-consumer denim is the whole business model here, Mott & Bow cuts out department store markup and sells jeans made from premium mills straight to your door. The pitch is department-store quality at a fraction of the price, with a focus on fit consistency across cuts. Every return, whether by mail or at a Happy Returns kiosk, comes with a processing fee taken out of your refund, and you'll get store credit rather than money back. That's a real cost if you're just testing sizes, so it's worth using their online size guide closely before ordering multiples.
What they sell
- Men's and women's denim jeans
- Chinos and casual pants
- T-shirts and basics
Frequently asked questions
What is Mott & Bow's return window?
30 days (from delivery, store credit only)
Does Mott & Bow offer free returns?
No - fee deducted
How much does Mott & Bow charge for return shipping?
$9 processing fee per return for mail-in returns, or $5 per return via Happy Returns drop-off locations; shipping costs are non-refundable
Does Mott & Bow charge a restocking fee?
$20 fee to reship items that don't meet return standards
Does Mott & Bow extend its return window for the holidays?
None published
What items cannot be returned to Mott & Bow?
Final sale items cannot be exchanged
Also known as
mottandbow.com, mott and bow
Return-policy data is compiled from Mott & Bow’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Mott & Bow’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.