Music & Arts Return Policy
Every return window, fee, and holiday extension for Music & Arts — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Exchanges ship free with a prepaid label, but straight returns for a refund don't, so if you're just sizing between two similar products, ask for an exchange rather than a return-and-rebuy to skip the shipping cost.
Policy at a glance
- Return window
- 30 days (from shipment date)
- Return shipping
- Return shipping costs are not refunded for standard returns; exchanges ship with a free prepaid label
- Free returns
- No - fee deducted
- Restocking fee
- None
- Holiday extension
- None published
- Category
- General
Can’t be returned: Not fully specified; oversized items, multi-box items, and items over 40 lbs require a Return Authorization Number from customer service
Why Music & Arts earned a B+
About Music & Arts
Band and orchestra instrument rentals for school kids are a big part of what keeps Music & Arts running, alongside a retail side selling guitars, keyboards, and accessories both online and through its network of physical stores. It's owned by the same parent as Guitar Center, which shows in overlapping brands and financing options. Instrument rentals can be returned anytime through a separate rental return process, distinct from the standard 30-day retail return window for purchased gear. Just know return shipping isn't covered on regular purchases, only exchanges get a free prepaid label.
What they sell
- Band and orchestra instrument rentals
- Guitars and keyboards
- Sheet music and accessories
- Instrument repair services
Frequently asked questions
What is Music & Arts's return window?
30 days (from shipment date)
Does Music & Arts offer free returns?
No - fee deducted
How much does Music & Arts charge for return shipping?
Return shipping costs are not refunded for standard returns; exchanges ship with a free prepaid label
Does Music & Arts charge a restocking fee?
None
Does Music & Arts extend its return window for the holidays?
None published
What items cannot be returned to Music & Arts?
Not fully specified; oversized items, multi-box items, and items over 40 lbs require a Return Authorization Number from customer service
Also known as
musicarts.com, music and arts
Return-policy data is compiled from Music & Arts’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Music & Arts’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.