NARS Return Policy
Every return window, fee, and holiday extension for NARS — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Buying a makeup set? Only full-set returns get refunded - if you keep even one piece from a kit, you can't get money back for the rest.
Policy at a glance
- Return window
- 30 days (gently used product accepted)
- Return shipping
- Free - prepaid return label included in the package; original shipping charges are not refunded
- Free returns
- Yes
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Final Sale items, partial sets/kits (must return all original contents), empty containers, items purchased at other retailers
Why NARS earned a B+
About NARS
Orgasm blush turned NARS into a cult name in beauty aisles long before most makeup brands thought about going viral - it's still one of the best-selling blushes in the country decades later. Founded by makeup artist François Nars, the brand built its reputation on pigment-rich, editorial-style products that photograph well under studio lighting, which is part of why it's a favorite with professional makeup artists as well as everyday shoppers.
You'll find it at Sephora, department stores, and its own site, usually at a slightly higher price point than drugstore alternatives. One thing to know: returning a multi-piece set means sending back every single item - keep even one shadow from a palette and you forfeit the refund on the rest.
What they sell
- Orgasm and other cult-favorite cream and powder blushes
- Radiant Creamy foundation and concealer
- Eyeshadow palettes and eyeliner pencils
- Lipstick and lip glosses in signature shade names
Frequently asked questions
What is NARS's return window?
30 days (gently used product accepted)
Does NARS offer free returns?
Yes
How much does NARS charge for return shipping?
Free - prepaid return label included in the package; original shipping charges are not refunded
Does NARS charge a restocking fee?
None
Does NARS extend its return window for the holidays?
None published
What items cannot be returned to NARS?
Final Sale items, partial sets/kits (must return all original contents), empty containers, items purchased at other retailers
Also known as
narscosmetics.com, nars, nars cosmetics
Return-policy data is compiled from NARS’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on NARS’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.