Navee Return Policy
Every return window, fee, and holiday extension for Navee — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Get authorization from NAVEE's after-sales team before shipping anything back - unauthorized returns can be refused outright.
Policy at a glance
- Return window
- 30 days
- Return shipping
- NAVEE covers return shipping for quality/defect issues; customer pays for unopened, non-defect returns made for personal reasons
- Free returns
- Yes (quality issues); No - fee deducted (personal reasons)
- Restocking fee
- 10% handling and refurbishment fee deducted on non-defect returns
- Holiday extension
- None published
- Category
- Outdoor
Can’t be returned: Items with damage, unauthorized modification (e.g. DIY changes), a broken warranty seal, or returned without prior customer service authorization
Why Navee earned a C+
About Navee
Electric scooters built for commuting rather than joyriding are Navee's focus - foldable models with decent range and speed specs aimed at people replacing a short car or transit commute. It's a newer entrant competing against more established names like Segway-Ninebot, differentiating mostly on price and included accessories.
Reviews tend to praise the value for money more than any standout feature, which fits a brand still building its reputation in a crowded market. A useful thing to know before buying: only defect-related returns get free shipping both ways - a plain change of mind means you cover shipping plus a 10% handling fee.
What they sell
- Foldable commuter electric scooters
- Off-road and all-terrain electric scooter models
- Scooter accessories like helmets and phone mounts
- Replacement batteries and tires
Frequently asked questions
What is Navee's return window?
30 days
Does Navee offer free returns?
Yes (quality issues); No - fee deducted (personal reasons)
How much does Navee charge for return shipping?
NAVEE covers return shipping for quality/defect issues; customer pays for unopened, non-defect returns made for personal reasons
Does Navee charge a restocking fee?
10% handling and refurbishment fee deducted on non-defect returns
Does Navee extend its return window for the holidays?
None published
What items cannot be returned to Navee?
Items with damage, unauthorized modification (e.g. DIY changes), a broken warranty seal, or returned without prior customer service authorization
Also known as
naveetech.us, navee, navee tech scooter
Return-policy data is compiled from Navee’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Navee’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.