Navimow Return Policy
Every return window, fee, and holiday extension for Navimow — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Cancel before it ships if you can - a pre-shipment cancellation only costs a 5% processing fee, while returning it after delivery for non-defect reasons costs double that in restocking fees.
Policy at a glance
- Return window
- 30 days
- Return shipping
- Navimow covers return shipping for quality issues; customer pays return shipping for non-defective returns
- Free returns
- Yes (quality issues); No - fee deducted (non-defective)
- Restocking fee
- 10% restocking/damage fee on used, damaged, or non-defective returns; 5% processing fee for orders cancelled before shipment
- Holiday extension
- None published
- Category
- Tools
Can’t be returned: Items with moisture damage, foreign substances, improper installation, or that are opened, tampered with, or modified
Why Navimow earned a C+
About Navimow
Robotic lawn mowers that don't need a buried perimeter wire are Navimow's whole innovation - it uses GPS-based mapping instead, which is the main thing separating it from older robotic mower brands that require digging trenches around your yard. Segway, the same company behind the scooters, makes Navimow, so there's real engineering pedigree behind the navigation tech.
It's a bigger purchase than most lawn equipment, which makes the return terms worth reading closely. If you decide it's not for you before it even ships, cancel rather than wait for delivery - it's a much smaller fee.
What they sell
- Wire-free robotic lawn mowers with GPS navigation
- Mower blades and replacement parts
- Charging stations and docking accessories
- App-connected scheduling and mapping tools
Frequently asked questions
What is Navimow's return window?
30 days
Does Navimow offer free returns?
Yes (quality issues); No - fee deducted (non-defective)
How much does Navimow charge for return shipping?
Navimow covers return shipping for quality issues; customer pays return shipping for non-defective returns
Does Navimow charge a restocking fee?
10% restocking/damage fee on used, damaged, or non-defective returns; 5% processing fee for orders cancelled before shipment
Does Navimow extend its return window for the holidays?
None published
What items cannot be returned to Navimow?
Items with moisture damage, foreign substances, improper installation, or that are opened, tampered with, or modified
Also known as
navimow.com, navimow
Return-policy data is compiled from Navimow’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Navimow’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.