NBA Store Return Policy
Every return window, fee, and holiday extension for NBA Store — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Choose a refund to e-gift card instead of your card - NBA Store waives the $9.99 return label fee when you do.
Policy at a glance
- Return window
- 90 days (most items); 30 days (Trusted Partner items)
- Return shipping
- $9.99 return label fee deducted from refund unless the return is due to store error; waived when choosing an e-gift card refund
- Free returns
- No - $9.99 fee deducted
- Restocking fee
- None beyond the $9.99 return label fee
- Holiday extension
- None published
- Category
- Sports
Can’t be returned: Clearance and Final Sale items, custom/personalized items, trading cards, game-used items, vintage gear, Under Wraps and Emanate products, venue purchases
Time-sensitive items: Trusted Partner items 30 days
Why NBA Store earned a C+
About NBA Store
This is the official merchandise arm of the league itself, which means it's the one place guaranteed to carry every team's gear rather than whatever a local sporting goods store happens to stock. Licensed jerseys, especially the pricier authentic versions with player names stitched on, are the big draw, alongside city-edition and playoff gear that shows up seasonally.
Fans buying gifts or building out a fan-cave lean on it heavily during the playoffs and draft season. The 90-day return window is longer than most sports retailers offer, but note the $9.99 return label fee - switching your refund to an e-gift card gets that fee waived entirely.
What they sell
- Authentic and replica player jerseys
- Team hoodies, hats, and city-edition apparel
- Trading cards and game-used memorabilia
- Kids' and youth-sized team gear
Frequently asked questions
What is NBA Store's return window?
90 days (most items); 30 days (Trusted Partner items)
Does NBA Store offer free returns?
No - $9.99 fee deducted
How much does NBA Store charge for return shipping?
$9.99 return label fee deducted from refund unless the return is due to store error; waived when choosing an e-gift card refund
Does NBA Store charge a restocking fee?
None beyond the $9.99 return label fee
Does NBA Store extend its return window for the holidays?
None published
What items cannot be returned to NBA Store?
Clearance and Final Sale items, custom/personalized items, trading cards, game-used items, vintage gear, Under Wraps and Emanate products, venue purchases
Also known as
store.nba.com, nba store
Return-policy data is compiled from NBA Store’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on NBA Store’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.