Newton Golf Return Policy
Every return window, fee, and holiday extension for Newton Golf — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
No returns are accepted without an RMA number approved in advance - shipping a shaft back on your own initiative risks it being refused, so email support before you package anything up.
Policy at a glance
- Return window
- 30 days (from delivery, RMA required)
- Return shipping
- Customer pays return shipping for refund requests; prepaid labels are provided only for exchanges and defective-item returns within the contiguous US. International shipping fees are the customer's responsibility.
- Free returns
- No - fee deducted
- Restocking fee
- A $50 fee applies if you switch from an approved exchange to a refund request instead. Original shipping charges, taxes, and duties are non-refundable.
- Holiday extension
- None published
- Category
- Sports
Can’t be returned: Custom-cut Motion shafts, custom Gravity putters with loft/lie adjustments exceeding 3 degrees, items not in like-new condition, items missing original packaging or components
Time-sensitive items: exchanged shafts get only a 21-day window to request a further refund, and no additional exchanges are allowed after that
Why Newton Golf earned a C-
About Newton Golf
Custom-fit golf shafts and putters are a niche market, and Newton Golf leans into exactly that - shafts get cut to your specs, which is precisely why the return rules here are stricter than a typical apparel site. This is a brand for golfers chasing marginal performance gains, not casual weekend players grabbing whatever's on the rack at a big-box store.
Because so much of what's sold is custom-cut or custom-adjusted, expect the return process to involve an approval step before you ship anything back - and know that switching your mind from an exchange to a refund after the fact costs you a $50 fee.
What they sell
- Custom-cut golf shafts (Motion line) fitted to your swing
- Gravity putters with adjustable loft and lie
- Shaft replacement and reshafting services
- Golf accessories for serious/competitive players
Frequently asked questions
What is Newton Golf's return window?
30 days (from delivery, RMA required)
Does Newton Golf offer free returns?
No - fee deducted
How much does Newton Golf charge for return shipping?
Customer pays return shipping for refund requests; prepaid labels are provided only for exchanges and defective-item returns within the contiguous US. International shipping fees are the customer's responsibility.
Does Newton Golf charge a restocking fee?
A $50 fee applies if you switch from an approved exchange to a refund request instead. Original shipping charges, taxes, and duties are non-refundable.
Does Newton Golf extend its return window for the holidays?
None published
What items cannot be returned to Newton Golf?
Custom-cut Motion shafts, custom Gravity putters with loft/lie adjustments exceeding 3 degrees, items not in like-new condition, items missing original packaging or components
Also known as
newtongolfco.com, newton golf, newton shafts
Return-policy data is compiled from Newton Golf’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Newton Golf’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.