Nina Shoes Return Policy
Every return window, fee, and holiday extension for Nina Shoes — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
There's a separate 45-day manufacturer defect guarantee that runs longer than the standard 30-day return window - if a shoe falls apart from a genuine defect rather than just not fitting right, ask about that instead of the regular return process.
Policy at a glance
- Return window
- 30 days (unworn, from delivery)
- Return shipping
- A $9.95 per-order return/exchange fee may apply; customers are responsible for return shipping costs and international duties. Shipping and handling charges are non-refundable.
- Free returns
- No - $9.95 fee deducted
- Restocking fee
- None beyond the $9.95 return fee
- Holiday extension
- None published
- Category
- Footwear
Can’t be returned: Worn merchandise, final sale items, used merchandise
Why Nina Shoes earned a C+
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About Nina Shoes
Dyeable satin pumps and rhinestone-buckled sandals make Nina Shoes a familiar name for anyone shopping for a bridal party or prom, since the brand specializes in shoes made to be dyed to match a specific dress color. It's a go-to when you need matching shoes for eight bridesmaids without eight different price points across different brands.
Just be aware you'll need a return authorization before sending anything back - shipping items on your own without one risks the return being refused, and there's a flat $9.95 fee taken out regardless of the return reason.
What they sell
- Dyeable satin pumps and sandals for weddings and proms
- Rhinestone and crystal-embellished evening shoes
- Bridal party matching shoe sets
- Wide-width and comfort-focused dress shoe options
Frequently asked questions
What is Nina Shoes's return window?
30 days (unworn, from delivery)
Does Nina Shoes offer free returns?
No - $9.95 fee deducted
How much does Nina Shoes charge for return shipping?
A $9.95 per-order return/exchange fee may apply; customers are responsible for return shipping costs and international duties. Shipping and handling charges are non-refundable.
Does Nina Shoes charge a restocking fee?
None beyond the $9.95 return fee
Does Nina Shoes extend its return window for the holidays?
None published
What items cannot be returned to Nina Shoes?
Worn merchandise, final sale items, used merchandise
Also known as
ninashoes.com, nina shoes bridal
Return-policy data is compiled from Nina Shoes’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Nina Shoes’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.