Nuby Return Policy
Every return window, fee, and holiday extension for Nuby — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Contact customer service before returning anything damaged or defective - doing so gets you a prepaid label, while a standard return you initiate yourself means paying your own shipping.
Policy at a glance
- Return window
- 60 days (unopened, undamaged)
- Return shipping
- Standard returns are mailed at customer expense. Damaged or defective items get a pre-paid return label after contacting customer service first.
- Free returns
- No - fee deducted
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Kids
Can’t be returned: None published for standard items; replacement parts must be compared to originals before opening and only unopened pairs of replacement parts are accepted back
Why Nuby earned a B-
How Nuby compares
Top-graded Kids rivals — tap one for the full side-by-side.
About Nuby
Sippy cups, teethers, and pacifiers from this brand show up in nearly every baby-registry checklist, and it's been a drugstore and big-box staple for parents for years. The 60-day return window is longer than most baby-gear competitors offer, which gives some breathing room if a bottle or cup ends up being the wrong fit for your kid's habits.
If you're ordering replacement parts like sippy cup valves or spouts, compare them to your originals before opening the package - once opened, only unopened pairs of replacement parts are accepted back.
What they sell
- Sippy cups and no-spill training cups
- Baby teethers and pacifiers
- Baby feeding sets and bottles
- Replacement parts for cups and bottles
Frequently asked questions
What is Nuby's return window?
60 days (unopened, undamaged)
Does Nuby offer free returns?
No - fee deducted
How much does Nuby charge for return shipping?
Standard returns are mailed at customer expense. Damaged or defective items get a pre-paid return label after contacting customer service first.
Does Nuby charge a restocking fee?
None
Does Nuby extend its return window for the holidays?
None published
What items cannot be returned to Nuby?
None published for standard items; replacement parts must be compared to originals before opening and only unopened pairs of replacement parts are accepted back
Also known as
nuby.com, us.nuby.com, nuby baby products
Return-policy data is compiled from Nuby’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Nuby’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.