NYDJ Return Policy
Every return window, fee, and holiday extension for NYDJ — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Bought at full price and the item drops before you've even worn it? NYDJ will do a one-time price match within 7 days of shipment — just email customer service instead of returning and rebuying.
Policy at a glance
- Return window
- 30 days (unworn, unwashed, tags attached)
- Return shipping
- Free prepaid label for domestic returns; international customers pay a $10 return shipping fee deducted from the refund, though Canadian customers get duties and taxes refunded in full.
- Free returns
- Yes (domestic, prepaid label)
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Fashion
Can’t be returned: Final-sale items, worn/altered/washed items, in-store purchases (must return to the store), department store purchases (return to original retailer)
Time-sensitive items: Price adjustments only honored within 7 days of shipment
Why NYDJ earned a B+
About NYDJ
NYDJ built its name on one specific promise: jeans that use "lift tuck technology" to smooth and shape without the discomfort of full-on shapewear. The brand's been a go-to for women's denim in department stores for years, and its own site carries the fullest range of washes and fits.
Returns are refreshingly simple — 30 days, free prepaid label, no restocking fee — but there's a wrinkle: anything bought at a department store or a physical NYDJ store has to go back to that same retailer, not NYDJ.com. Shop direct, though, and you also get a one-time price match within a week if the item drops in price. Anyone who wants tailored-looking denim without a tailor bill will find a lot to like here.
What they sell
- "Lift tuck" skinny, straight, and bootcut jeans
- Ponte knit pants and trousers for work
- Denim and twill jackets
- Tops and dresses designed to pair with their signature denim fits
Frequently asked questions
What is NYDJ's return window?
30 days (unworn, unwashed, tags attached)
Does NYDJ offer free returns?
Yes (domestic, prepaid label)
How much does NYDJ charge for return shipping?
Free prepaid label for domestic returns; international customers pay a $10 return shipping fee deducted from the refund, though Canadian customers get duties and taxes refunded in full.
Does NYDJ charge a restocking fee?
None
Does NYDJ extend its return window for the holidays?
None published
What items cannot be returned to NYDJ?
Final-sale items, worn/altered/washed items, in-store purchases (must return to the store), department store purchases (return to original retailer)
Also known as
nydj.com
Return-policy data is compiled from NYDJ’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on NYDJ’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.