Ogee Return Policy
Every return window, fee, and holiday extension for Ogee — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Report delivery or product condition issues within 14 days of delivery — that window is shorter than the 30-day return window itself, so don't wait to flag a problem.
Policy at a glance
- Return window
- 30 days (unused or gently used)
- Return shipping
- Cost of the return label is deducted from the refund; original shipping fees are not refunded.
- Free returns
- No - fee deducted
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Discovery Set, gift-with-purchase orders returned without the gift item, international orders, retail location purchases
Why Ogee earned a C+
About Ogee
Plant-based, dual-phase skincare is Ogee's whole thing — its serums and oils are formulated to separate in the bottle and get shaken together right before use, a format the brand built its identity around.
Returns get a 30-day window and no restocking fee, just a return-label cost deducted from your refund — pretty fair as beauty returns go. The Discovery Set specifically can't be returned, so treat it as a one-way trial rather than a refundable purchase, and skip it if you're not ready to commit. Clean-beauty shoppers who want plant-based formulas without synthetic preservatives tend to be the ones ordering here.
What they sell
- Dual-phase face oils and serums
- Plant-based moisturizers and treatment masks
- Mineral sunscreen
- Discovery sets for trying multiple products at once
Frequently asked questions
What is Ogee's return window?
30 days (unused or gently used)
Does Ogee offer free returns?
No - fee deducted
How much does Ogee charge for return shipping?
Cost of the return label is deducted from the refund; original shipping fees are not refunded.
Does Ogee charge a restocking fee?
None
Does Ogee extend its return window for the holidays?
None published
What items cannot be returned to Ogee?
Discovery Set, gift-with-purchase orders returned without the gift item, international orders, retail location purchases
Also known as
ogee.com
Return-policy data is compiled from Ogee’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Ogee’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.