ohmyprettywig Return Policy
Every return window, fee, and holiday extension for ohmyprettywig — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Cancellations only work within 3 days and only if the order hasn't shipped yet — after that, you're dealing with the wig-specific return rules, which require photos proving the lace was never worn.
Policy at a glance
- Return window
- 30 days
- Return shipping
- Customer pays return shipping for buyer's-remorse returns; the company covers it for damaged or incorrect items.
- Free returns
- No - fee deducted
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Worn, washed, or styled wigs (lace must stay intact and hair unwashed with no heat, product, or perfume applied); unfolded or worn bundles
Why ohmyprettywig earned a C+
About ohmyprettywig
Lace front wigs and bundles are OhMyPretty's specialty, catering to the specific quirks of buying hair extensions online — namely, that you can't really "try before you buy" the way you can with regular clothing.
That reality shows up clearly in the 30-day return policy: wigs have to come back with the lace still intact and hair unwashed, no heat styling, no product, no perfume — and you need photos proving the lace wasn't compromised. Bundles can't be unfolded or worn at all. If you're new to wigs, order swatches or check the sizing guide first, because once you style a unit, it's yours for good.
What they sell
- Lace front and full lace wigs
- Human hair bundles and closures
- Wig accessories like adhesives and caps
- Colored and pre-styled wig units
Frequently asked questions
What is ohmyprettywig's return window?
30 days
Does ohmyprettywig offer free returns?
No - fee deducted
How much does ohmyprettywig charge for return shipping?
Customer pays return shipping for buyer's-remorse returns; the company covers it for damaged or incorrect items.
Does ohmyprettywig charge a restocking fee?
None published
Does ohmyprettywig extend its return window for the holidays?
None published
What items cannot be returned to ohmyprettywig?
Worn, washed, or styled wigs (lace must stay intact and hair unwashed with no heat, product, or perfume applied); unfolded or worn bundles
Also known as
ohmyprettywig.com
Return-policy data is compiled from ohmyprettywig’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on ohmyprettywig’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.