Paper Source Return Policy
Every return window, fee, and holiday extension for Paper Source — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Bringing a mail order back to a physical store instead of shipping it saves you the return postage cost entirely, since Paper Source doesn't provide a prepaid label for online orders.
Policy at a glance
- Return window
- 30 days (unopened, with receipt)
- Return shipping
- In-store returns are free. For mail returns, the packing slip is not a prepaid label - you pay to ship the item back, and shipping charges are non-refundable.
- Free returns
- Yes (in-store)
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Gifts
Can’t be returned: Balloon orders, custom orders, food items, workshops, shipping fees, online flat paper sheets (fine paper and 26x19 or larger solid paper), opened/unsealed shrink-wrapped product (unless defective)
Time-sensitive items: Gift-receipt returns get store credit only, valid within 60 days (vs. 30 days for standard refund-eligible returns)
Why Paper Source earned a B+
About Paper Source
Walk into a Paper Source store and you'll find as much ribbon, ink, and wax seal wax as you will greeting cards. The chain built its name on letterpress stationery and DIY papercraft supplies before Barnes & Noble bought it, and that hybrid identity still shows: half the store is finished gift and paper goods, half is raw materials for people who want to make their own invitations.
It's a solid stop if you're planning a wedding, want a card that doesn't look mass-produced, or need ribbon and wrapping that feels a step above a drugstore aisle. One thing to know before you order online: there's no prepaid return label included, so a mail-in return means paying your own shipping, while a store return costs nothing.
What they sell
- Letterpress and custom wedding invitations
- Greeting cards and stationery sets
- Gift wrap, ribbon, and packaging supplies
- Craft materials like wax seals, washi tape, and paper cutting tools
- Small gifts, candles, and desk accessories
Frequently asked questions
What is Paper Source's return window?
30 days (unopened, with receipt)
Does Paper Source offer free returns?
Yes (in-store)
How much does Paper Source charge for return shipping?
In-store returns are free. For mail returns, the packing slip is not a prepaid label - you pay to ship the item back, and shipping charges are non-refundable.
Does Paper Source charge a restocking fee?
None published
Does Paper Source extend its return window for the holidays?
None published
What items cannot be returned to Paper Source?
Balloon orders, custom orders, food items, workshops, shipping fees, online flat paper sheets (fine paper and 26x19 or larger solid paper), opened/unsealed shrink-wrapped product (unless defective)
Also known as
papersource.com, paper source
Return-policy data is compiled from Paper Source’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Paper Source’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.