Papique Return Policy
Every return window, fee, and holiday extension for Papique — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
This is an Italian company shipping internationally, so a US change-of-mind return means paying your own return postage plus potentially customs charges - factor that into whether an order is worth the risk before you buy.
Policy at a glance
- Return window
- 14 days (change of mind, EU-style withdrawal right)
- Return shipping
- Customer pays for change-of-mind returns, including any customs/import charges on returns shipped from outside the EU. If Papique ends up covering duties or customs fees to receive a return, those costs are deducted from the refund. Defective or incorrect items get a prepaid return label at no cost.
- Free returns
- No - customer pays return shipping
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Sealed perfumes and cosmetics once the seal is removed (hygiene/health exclusion)
Why Papique earned a C
About Papique
This is an Italian skincare and beauty brand selling directly to shoppers worldwide out of Castellammare di Stabia, near Naples. The site runs on EU consumer-protection rules, which means returns are governed by a 14-day withdrawal right rather than a typical US-style store policy.
Expect a smaller, curated catalog rather than an endless scroll of SKUs, aimed at people hunting for something a bit different from mainstream drugstore or prestige skincare. The catch for US shoppers: because it ships from Italy, a change-of-mind return means paying your own postage back to Europe, and possibly customs charges too, so it pays to be sure before you order.
What they sell
- Facial skincare - serums, creams, and cleansers
- Body care products
- Cosmetics and makeup items
- Fragrance
Frequently asked questions
What is Papique's return window?
14 days (change of mind, EU-style withdrawal right)
Does Papique offer free returns?
No - customer pays return shipping
How much does Papique charge for return shipping?
Customer pays for change-of-mind returns, including any customs/import charges on returns shipped from outside the EU. If Papique ends up covering duties or customs fees to receive a return, those costs are deducted from the refund. Defective or incorrect items get a prepaid return label at no cost.
Does Papique charge a restocking fee?
None
Does Papique extend its return window for the holidays?
None published
What items cannot be returned to Papique?
Sealed perfumes and cosmetics once the seal is removed (hygiene/health exclusion)
Also known as
papique.com, papique
Return-policy data is compiled from Papique’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Papique’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.